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  1. #1
    Join Date
    Apr 2015
    Location
    Petrolia, Ontario, Canada
    Posts
    70

    Default Windows 7 and Designer Pro V18

    I searched the forum, but did not see a reference to my problem. Will Designer Pro Version 18 run on Windows 7? I installed it on my aging HP laptop (I'm licensed for 2 copies), but when I tried to authenticate it, an error report said unable to connect to Internet. Error code 12157. I looked that up, and the suggestion was to ensure that my Internet connection was configured for TLS 1.2. It is.
    Any ideas?

  2. #2
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,932

    Default Re: Windows 7 and Designer Pro V18

    Will Designer Pro Version 18 run on Windows 7?
    I don't know in truth STS. Perhaps it's a 32/64 bit issue? However I'd suggest you migrate from Windows 7 as it's no longer supported by Microsoft and as such has become security issue. You should still be able to upgrade to Windows 10 for free provided your machine can accomodate it.
    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,879

    Default Re: Windows 7 and Designer Pro V18

    When I have had the opposition W10 and older Xara versions, not all run unless you fire them up in admin mode.

    Perhaps that might work.

    The blurb Magix provides states:
    MINIMUM SYSTEM REQUIREMENTS

    • Microsoft® Windows® 8 | 10
    • 64 bit
    • Intel® Celeron® or newer, or AMD® Sempron® or newer
    • 500MB of RAM
    • 300MB of available hard-disk space
    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Apr 2015
    Location
    Petrolia, Ontario, Canada
    Posts
    70

    Default Re: Windows 7 and Designer Pro V18

    I did try running as admin, but it didn't matter. Thanks.

  5. #5
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Windows 7 and Designer Pro V18

    Quote Originally Posted by Egg Bramhill View Post
    You should still be able to upgrade to Windows 10 for free provided your machine can accomodate it.
    I don't believe that is still the case.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  6. #6
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,778

    Default Re: Windows 7 and Designer Pro V18

    Quote Originally Posted by ss-kalm View Post
    I don't believe that is still the case.
    You can't 'upgrade' to 10 for free anymore, but if you do a fresh install you can use the Win 7 serial if it's a retail number (no Dell/HP/Asus on the COA sticker).

    I boot from a Win 10 USB, delete all partitions, choose 'Custom Install, enter the Win 7 serial and let it rip.

  7. #7
    Join Date
    Jul 2015
    Location
    Currently New York State
    Posts
    777

    Default Re: Windows 7 and Designer Pro V18

    As far as XDP V18 and Windows 7, they are compatible. I am running it this way on one of my computers. I would download a new copy of XDP V18 and reinstall to see if that clears up the problem.

    Can you get to a point to run the content installer from the help menu?

    Ray

  8. #8
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,932

    Default Re: Windows 7 and Designer Pro V18

    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  9. #9
    Join Date
    Apr 2015
    Location
    Petrolia, Ontario, Canada
    Posts
    70

    Default Re: Windows 7 and Designer Pro V18

    Thanks everyone. Got it working under Windows 7. I use this laptop when I'm on vacation, just in case a client needs a quick update. I haven't worked with it yet on the laptop to see if it's slow or not. I suspect it'll be acceptable.

 

 

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