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  1. #1
    Join Date
    Apr 2012
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    SW England
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    13,486

    Bug Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Dear Xara Cloud...

    I was assured that the WebP option was by default Off.
    I was also told that Templates stored this setting so If I had on with WebP On then a new document from this Template would retain the setting.

    Bug - My Default Template was created before this version yet it opens with WebP On. The Xara-supplied Templates are all Off.
    Some of my custom Templates are also pre-version but are again set On.

    No matter, I'll just set them to Off and Save as Template again.

    Bug - I am unable to Update or Save a new Template.
    I get this:

    Click image for larger version. 

Name:	Screenshot 2021-04-23 20.30.00.png 
Views:	44 
Size:	10.3 KB 
ID:	129489

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  2. #2
    Join Date
    Nov 2013
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    Xara HQ, Hertfordshire, UK
    Posts
    1,471

    Default Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Hi,

    When you say some of your custom templates, does that mean that some did not have it turned on? (i.e. it doesn't affect all your templates)? Do you have a copy of a template from before the 21.1 update so we can take a look?

    The issue with saving has been logged and is being investigated by the developers.

    Thanks

  3. #3
    Join Date
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    Bug Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Quote Originally Posted by Rob-Xar View Post
    Hi,
    When you say some of your custom templates, does that mean that some did not have it turned on? (i.e. it doesn't affect all your templates)? Do you have a copy of a template from before the 21.1 update so we can take a look?
    The issue with saving has been logged and is being investigated by the developers.
    Thanks
    Rob, thank you for advising the issue around template saving has been logged.

    Regarding the WebP setting being on, I have the following detail:

    TEMPLATES
    Filename,Size,Date Modified,Date Created,Attributes
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\A4 1-column.xar",10996,132636798919666087,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\A4 double page spread.xar",9242,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\A4 Landscape.xar",9221,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\A4 Portrait.xar",9220,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\animation.xar",9110,13231508331000000 0,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Blank photo.xar",9040,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Bourne University - Articles.xar",102037,132614358197949858,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Custom.xar",7560,132496530310000000,, 0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Fred.xar",8537,132636804919104093,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Photo.xar",9595,132271124580000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Presentation (16x10).xar",41136,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Presentation (4x3).xar",41143,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\US Letter 1-column.xar",10854,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\US Letter.xar",9246,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page 1440 px (WXGA+).xar",16028,132638135780723245,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page 1920 px (FHD).xar",9386,132229703430793964,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page 640 px (VGA).xar",9130,132636798339413870,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page 760 px (SVGA).xar",9161,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page 960 px (XGA).xar",9163,132315083310000000,,0
    "C:\Users\xpa\AppData\Local\Xara\XtremeProSub\18\T emplates\ENG\Web page Pastel 1440 px (WXGA+).xar",10571,132551227001198727,,0

    My Templates.xml
    Code:
    <?xml version="1.0" encoding="UTF-8"?>
    
    
    <!-- The template names require localisation. -->
    
    
    <Templates>
        <File name = "Web page 640 px (VGA).xar"    description = "Web page 640 px (VGA)" />
        <File name = "Web page 760 px (SVGA).xar"    description = "Web page 760 px (SVGA)" />
        <File name = "Web page 960 px (XGA).xar"    description = "Web page 960 px (XGA)" />
        <File name = "Web page 1440 px (WXGA+).xar"    description = "Web page 1440 px (WXGA+)" />
        <File name = "Web page 1920 px (FHD).xar"    description = "Web page 1920 px (FHD)" />
        <File name = "Presentation (16x10).xar"        description = "Presentation (Widescreen)" />
        <File name = "Presentation (4x3).xar"        description = "Presentation (Normal 4:3)" />
        <File name = "A4 1-column.xar"                description = "A4 1-Column" />
        <File name = "A4 Portrait.xar"                description = "A4 Portrait (blank)" />
        <File name = "A4 Landscape.xar"                description = "A4 Landscape (blank)" />
        <File name = "A4 double page spread.xar"    description = "A4 double page spread" />
        <File name = "US Letter 1-column.xar"        description = "US Letter 1-Column" />
        <File name = "US Letter.xar"                description = "US Letter (blank)" />
        <File name = "Custom.xar"                    description = "Custom" />
        <File name = "Photo.xar"                    description = "Photo" />
        <File name = "animation.xar"                description = "Animation" />
        <File name = "Blank photo.xar"                description = "Blank photo" />
    </Templates>
    My Web page Pastel 1440 px (WXGA+).xar
    This always opens with WebP Set On: Web page Pastel 1440 px (WXGA+).xar. Its Save Date is 14 January 2021.

    I now also find if I use a WebP On Template, untick that and save & close, when I reload, it resets to WebP On.
    It happens it I close and re-open the application.
    It happens it I Discard All and set WebP Off.
    When I open the file with WebP set Off, the XDA re-apply WebP On.

    Xara - WebP always Set.xar

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  4. #4
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    20,544

    Default Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Acorn I can confirm on your attached xar file no matter how often I uncheck the include WebP and save on reopening this feature is checked once again.

    This isn't the case re Retina check-box. It remains as set when saving.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
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  5. #5
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    Default Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    Quote Originally Posted by Egg Bramhill View Post
    Acorn I can confirm on your attached xar file no matter how often I uncheck the include WebP and save on reopening this feature is checked once again.
    This isn't the case re Retina check-box. It remains as set when saving.
    Egg, thank you for your check.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
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    Default Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    I have saved a .XAR without WebP ticked (Off)
    I then copied it into the Templates Cache.

    Both the original and a new file from the freshly-minted Template have WebP forced back On.

    At least I have a path to updating and saving new templates with the last caveat.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    13,486

    Info Re: Xara Designer Pro+ 21.1.0.61938 SL x64 Apr 21 2021 - Cannot save any Template

    @MB365 and @Xara - thank you for the rapid turnaround and Patch that covered this fault and others.

    For those interested this is an abstract of the email I also received:

    Click image for larger version. 

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Views:	28 
Size:	49.6 KB 
ID:	129523

    The Buy Now link is tracking one for me so easier if you just hit the trial at https://www.xara.com/xara-cloud-plus/new-bundle/.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

 

 

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