Quote Originally Posted by pauland View Post
I just feel that it sounds like over-promising a level of support and development that doesn't seem to exist given the posts on TG.
When I read it it sounded like I could open up a chat window with a Xara developer and they'd fix any issue I might raise there and then.
Almost a release every month.
I hope Xara can follow through.
You an raise an issue through Xara's Intercomm Chat. It is not real-time but you do get a fairly quick response. That in itself is good but the rectification of a problem is another matter.

Where I disagree with Xara in this approach is 5,000 people have the same issue; it is therefore a problem.
Of those, how many will engage with Xara, seeking a solution?
If you are not one of the askers, how do you ever find out that there is a problem (and not you) and that there may or may not be a solution?
Chat is a one-to-one dialog with no wider engagement.

Releases in Pro+ have been quite frequent but rarely earth-shattering.

Acorn