Good times ahead!

[handrawn]

between 2007 and 2016 I submitted lots of feature requests - three were given, thank you once again GerryI for these

sadly today I think it is just marketing fluff

XARA -are you listening - give us a list of requests made and the resolutions made, be professional up about this, live up to your hype - Matt365 I am talking to you... make it clear you meant what you said...

[pauland]

I just feel that it sounds like over-promising a level of support and development that doesn't seem to exist given the posts on TG.

When I read it it sounded like I could open up a chat window with a Xara developer and they'd fix any issue I might raise there and then.

Almost a release every month.

I hope Xara can follow through.

[Acorn]

I just feel that it sounds like over-promising a level of support and development that doesn't seem to exist given the posts on TG.
When I read it it sounded like I could open up a chat window with a Xara developer and they'd fix any issue I might raise there and then.
Almost a release every month.
I hope Xara can follow through.

You an raise an issue through Xara's Intercomm Chat. It is not real-time but you do get a fairly quick response. That in itself is good but the rectification of a problem is another matter.

Where I disagree with Xara in this approach is 5,000 people have the same issue; it is therefore a problem.
Of those, how many will engage with Xara, seeking a solution?
If you are not one of the askers, how do you ever find out that there is a problem (and not you) and that there may or may not be a solution?
Chat is a one-to-one dialog with no wider engagement.

Releases in Pro+ have been quite frequent but rarely earth-shattering.

Acorn