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  1. #1
    Join Date
    Apr 2012
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    SW England
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    Bug HTTP 504 error - Xara Designer Pro X v11

    Dear Xara...

    I have a lifetime licence for XDPXv11.

    When I try to use it, I am getting a range of server errors, making the application unworkable.

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    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  2. #2
    Join Date
    Feb 2007
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    you will have thought of this but does it load if internet disconnected

    it has always been my concern that use of any XDA is server dependent sooner or later
    -------------------------------
    Nothing lasts forever...

  3. #3
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    Quote Originally Posted by handrawn View Post
    you will have thought of this but does it load if internet disconnected
    it has always been my concern that use of any XDA is server dependent sooner or later
    I can run it cold as i disabled Internet access on default. I wanted to check the Online content catalogue and immediately got the 504s.

    I have the nonce to work around such issues but I feel for anyone who hits these brick walls and just gives up.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    sure, they worry is will it persist - I am not able to check ver 11 at the moment...
    -------------------------------
    Nothing lasts forever...

  5. #5
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    Does reporting this: http://downloadsv11.xara.com/web/cat...js?bust=050515 help?
    If flags a long execution time.

    V10 OCC works but very slowly.

    Are you simply letting servers and services die for older products?
    Chugging along hoping no one notices is not an answer.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6
    Join Date
    Jul 2015
    Location
    Currently New York State
    Posts
    774

    Default Re: HTTP 504 error - Xara Designer Pro X v11

    Acorn,

    I tried my version 11 today and did not receive any errors.

    Ray

  7. #7
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    UK
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    and I got round to checking ver 11 also - no issues that I can see with OCC, or else where - are you sure this is not a problem on your computer re the catindex?
    -------------------------------
    Nothing lasts forever...

  8. #8
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    Bug Re: HTTP 504 error - Xara Designer Pro X v11

    Quote Originally Posted by RKissane View Post
    Acorn, I tried my version 11 today and did not receive any errors. Ray
    Thank you Ray.

    I am still failing to access the Online Content Catalogue:

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    You might be accessing yours through a different server.

    I have just pinged the web address:
    Code:
    ping downloadsv11.xara.com
    
    Pinging camdesktop1-007.xara.com [167.71.131.225] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    
    
    Ping statistics for 167.71.131.225:
        Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    Retrying through the XDA, I finally got there!
    http://downloadsv11.xara.com/web/catalog/index.html is now responding but glacially slow 10-20 seconds for a page, with some timing out still:

    Click image for larger version. 

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    The reason for all this?
    I wanted a quick access to the Clipart that Xara no longer offers in later versions.
    Luck i already downloaded everything into my local Cache.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  9. #9
    Join Date
    Feb 2007
    Location
    UK
    Posts
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    Default Re: HTTP 504 error - Xara Designer Pro X v11

    I am glad you got it to work

    and, yes, the legacy clipart is still very useful, we have been here before

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    -------------------------------
    Nothing lasts forever...

  10. #10
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: HTTP 504 error - Xara Designer Pro X v11

    Just reinstalled XDP11 and tested downloading clipart. No problem here Acorn.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Egg

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