setting up domain email

[browj2]

@handrawn

Just to avoid confusion, there are actually two online services as I mentioned; Magix Online and Xara Online. The domain name offer that comes with Xara DPX and WDP comes under Xara hosting and not Magix hosting. So, if you mean Xara hosting, I suggest that you do not say Magix hosting, as both exist and are discrete services.


Here is the main screen after logging in to Magix Online:



As you can see, they are quite different, as the Magix one includes the online album and more; for me, Xara online includes Website M.
Are both run by Magix?

[Acorn]

Are both run by Magix?

Yes

Acorn

[handrawn]

I take your point John re the product names...

they both reside on magix servers and both are administered by magix

acorn has it in a nutshell [... did I really say that ]

[Acorn]

acorn has it in a nutshell [... did I really say that ]

Oak! That's an acorn groan.

Acorn

[handrawn]

contact page for xara online is...... magix

https://www.xara-online.com/gb/contact.77.html

@acorn we could make it tree in a row...

[Volodymyr]

Thank you guys for commenting, I tried for days to get any help from Xara (redirected to Magix). The way the help is set up is so frustrating and misleading, taking you from one page to anther just in the end to send you a Magix public forum, it seems they just taking some sadistic pleasure from customers misery.

Bought Xara hosting thinking it is as good as graphic programs they do, got it wrong.

[handrawn]

magix help is a bit like navigating a maze - I've only needed to do it once and that was for a non-xara product, music maker; it took two goes, part of the art is giving the 'right' answers, ie those that result in you getting an online submission form

the xara/magix online is well past it's sell by date, the world has moved on...

[browj2]

@Volodymyr

Xara has several desktop programs, the mains ones for web design being Xara Designer Pro X (XDPX) and Xara Web Designer Premium. Both come with 1-year of Xara hosting. XDPX contains the graphics design and web design, XWDP does not.

So, what exactly did you actually purchase?

[Volodymyr]

@Volodymyr

Xara has several desktop programs, the mains ones for web design being Xara Designer Pro X (XDPX) and Xara Web Designer Premium. Both come with 1-year of Xara hosting. XDPX contains the graphics design and web design, XWDP does not.

So, what exactly did you actually purchase?

There is something called Xara Online, received an offer from them for hosting and domain service after purchasing Xara Web Designer, see below

Xara Online noreply@xara-online.com via magix-online.com
Attachments
Mon, Jul 13, 2020, 9:12 PM
to me

Dear Customer,

Thank you for choosing our "Website M" offer.

Use is free for the period of 12 months until 13-Jul-2021. At the end of this period you will have the option to extend the offer for a further 12 months for £1.99 per month.

Important:
If you have not entered any payment details the offer will not be automatically extended. We will inform you by email and via the "Control Center" in your Xara Online account before the free trial period is over.

Have fun!

Your Xara Online Team

---------------------------------------
Xara Online
www.xara-online.com

MAGIX Software GmbH
Quedlinburger Straße 1
10589 Berlin
Germany

HRB 127205
UstID DE 813 263 603
Klaus Schmidt, Michael Burdack

http://support.magix.com

[Acorn]

@Volodymyr, your reply got lost in the noise but I have released it just.

Acorn