I appreciate your comment about remaining calm,
but I also understand deceptive practices in law
When they talks about an upgrade service, it has certain legal implications
and one of them is not that you lose access to product core features,
Every time they sent a request for extension of annual payment it was to maintain upgrades
And no time did it say you lose core features
it will be fine to bring him to their knees
And certainly nothing less than Global awareness f their deceptive practices

why would I not just pay xara direct for cloud services?