I am confused about what I own/.? bought v14 thru Magix>? then ProX v17 direct?

[TheeeDragon]

well - you both make my point
I too was warned about losing UPGRADES _ nothing else
and I did not scour this forum before I bought - nor did I look for comments about upgrading
as it was never my intent to do so - especially not after I bought and paid for pro x v17

see: UPGRADE - not get access to what was part of the program
my menu says content catalog = NOT ONLINE content catalog as is the reference in the update page of Magix



my comments are not negative about the forum or its members
it is by Far the BEST user support group I have ever seen in 35 years of such work
eternally grateful to all

[handrawn]

let me then explain again in more detail:

the menu may say content catalog, but when you click on it what opens is clearly labelled Online Content Catalog - it is an external resource, not part of the program, just like the link in the help menu to online forum [here] is an external resource

when you installed the software you will have seen a screen like this:



as soon as you click on the agree and install button you have agrred to the terms under which you can use the program [because you never actually buy the program itself, only the right to use it]

I guess you did not click on the link and read it?

here is the relevant section - note the last line:

D. UPDATE SERVICE

The license for updates and features delivered within the scope of the Update Service is limited to the installation(s) in place at the first anniversary of the initial registration of the Software, or at the date of last renewal if that is more recent. It will therefore terminate if you re-install the software after the Update Service has lapsed, and you will fall back to the version of the software at the date of your initial purchase and registration, or the date of last renewal if that is more recent. These limitations do not apply if you extend the Update Service beyond the initial 12-month period.

Online services included in the Software (such as the Online Content Catalog including the templates, widgets, photos etc ) may end as soon as the Update Service expires, unless the Update Service is extended.

If you want to read the whole thing it should be in your xara program folder a file called license [pro+ is a bit different]

[TheeeDragon]

Again , you make my point. The menue option says content catalog.. not on-line catalog...

[browj2]

If not on-line, where else could the catalogue content be such that you lose access to it?

Also, read the last line in the box about Update Service that handrawn posted. "Online services included in the Software (such as the Online Content Catalog including the templates, widgets, photos etc ) may end as soon as the Update Service expires, unless the Update Service is extended." There is no other Content Catalog than the one that is on-line.

If you can, and since Bezhad has indicated that a new version will be out in less than a month, wait until the dust has settled in August or September before renewing. Then, you should be able to get version 19 if it comes out within a year. Make sure to always download the contents of the Content Catalogue that is, obviously, on line, before the next expiry rolls around.

[TheeeDragon]

If you can, and since Bezhad has indicated that a new version will be out in less than a month, wait until the dust has settled in August or September before renewing. Then, you should be able to get version 19 if it comes out within a year. Make sure to always download the contents of the Content Catalogue that is, obviously, on line, before the next expiry rolls around.

noted and thanks to all
btw - my catalog does not say online - it says content catalog :P

[handrawn]

that may be, but it is completely beside the point; you and others refer to xara when it should be xara gmbh if the company, or xara designer pro [for example] if a program; you are just being pedantic, you cannot have it both ways

good advice from john

[Boy]

TheeeDragon, I sympathize with you and I think you make a good point that you were not properly advised that without extending your renewal service you'd not only miss out on any future upgrades but also lose access to the online content catalog.

Most of who have posted in this thread go a long way back with Xara and participated in or at least experienced the often acrimonious discussions that took place after the company announced its new subscription/renewal service model years back. The overall verdict was that the new model was confusing and unfair. Some bit the bullet (for a few years) and decided to pay the annual fee, others just left altogether. You were just confronted with this business model and feel duped.

Yet, there's some logic to the content catalog being online as the contents gets updated when new program features are introduced and so warrant. This is especially true for the web design contents.

Perhaps you were a little naïve, though, in assuming that the content catalog was yours to keep indefinitely. You could have done some further research when you started to receive Xara's renewal reminders but all that is water under the bridge now. Hopefully, Magix will improve their marketing pitch to avoid others to fall into the same 'trap'.

Meanwhile, Browj2's advice might be something to pursue. I'm still using XDP 15 (but downloaded the content catalog) and might take this path if I consider future upgrades worth it.

[handrawn]

the issue really is that a lot of people, I am tempted to say most but that might be hyperbole, do not read what it is they are signing up for

yes I too have sympathy with threedragon and others, but it is a lesson there that has to be learned

what xara/magix could do, as some other companies do, is make sure you cannot press the accept button until you have at least accessed the link and scrolled down to the bottom - they still cannot make you read it, but at least then they have covered themselves from users who are unfamiliar with the way these things work coming back and saying they were unaware of this