Really not feeling the Magix

[Acorn]

masque, you need to persist with Magix. A number of customers fail to be registered properly in their database through no fault of their own.
In Xara handing over support to Magix, the whole database was reset so you may need to also push on that front too.

To get at your Serial number, you would normally press Shift+Ctrl+Alt+1 in your application and write that down. (Xara Pro+ is different as it synchs directly with Xara Cloud).
Failing that you need to locate your purchase email or search your emails for Xara Shop or Xara Online Shop.
I always try to keep two copies on two machines for this very purpose.

Quite sad really.

Acorn

[masque]

Unfortunately all emails are long gone.

[wizard509]

masque, go to magix.com servise center and login to get a list of your products there you will find the
serial numbers of your purchases.











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[masque]

Solved my problem of being stuck with a trial rather than my paid for version by restoring a drive C clone produced a couple of days ago so I was back where I started. I'll just have to preserver with getting rid of the blue dotted line via the registry. Thanks for any help though.

[wizard509]

Glad you got it solved.