Pro+ problems with page length

**Acorn** · 19 November 2020, 05:37 PM

Originally Posted by Rob-Xar

What do you mean?

Rob, I thought as I had spend the time trying to determine that it was not just one person, you might have acknowledged or corrected my analysis. I seem to fire off lots of Dear Xaras, without any sign of them being noted; Bill's problem has a reply and an promised fix in record time.

There are quite a few bug reports around the last release with no Xara response.

As I said I had a wasted half-day on some client work and do not think much of buggy releases at the best of times.

Acorn

**Rob-Xar** · 20 November 2020, 08:57 AM

Originally Posted by Acorn

Rob, I thought as I had spend the time trying to determine that it was not just one person, you might have acknowledged or corrected my analysis. I seem to fire off lots of Dear Xaras, without any sign of them being noted; Bill's problem has a reply and an promised fix in record time.

There are quite a few bug reports around the last release with no Xara response.

As I said I had a wasted half-day on some client work and do not think much of buggy releases at the best of times.

Acorn

This TG thread was forwarded to me from someone, but was also an issue that was already logged and being fixed. Unfortunately due to other duties I don't get to spend as much time as I'd like in the forums, so if you have any bugs you'd like to report it's normally best to send them directly via Intercom or email and I'll take a look.

**Acorn** · 20 November 2020, 10:13 AM

OK Rob, I can do that. The problem is many TGers expect the Dear Xara Forum to suffice. Intercom is point-to-point. Only one person gains, not the community. It is far easier for a company to attrit away a corpus of concerns with no one the wiser. TG and TGers are your greatest asset.

Acorn

**Boy** · 20 November 2020, 01:41 PM

Originally Posted by Rob-Xar

Unfortunately due to other duties I don't get to spend as much time as I'd like in the forums, so if you have any bugs you'd like to report it's normally best to send them directly via Intercom or email and I'll take a look.

Rob, I understand that you personally have reasons to ask for bug reports to be sent via channels outside of TG but that is not the right way to interact with the TG community.

**Rob-Xar** · 20 November 2020, 01:50 PM

I'm not saying report bugs outside of the TG environment, I'm just saying to speed things up send me an email or message to take a look.

**bwood** · 20 November 2020, 02:19 PM

Originally Posted by Rob-Xar

I'm not saying report bugs outside of the TG environment, I'm just saying to speed things up send me an email or message to take a look.

Thanks Rob. Will continue to due so. Email and Dear Xara. Hopefully the page length problem will be fixed soon. I’ve got a unveil Dec 3.
-Bill

**The PIT** · 21 November 2020, 04:27 PM

ahhhh so it's not me going mad. I had to roll back to early sabving of my website becuase of this. I resized one page and went total wrong and somehow messed the rest of the pages. Undoing the change didn't fix the rest of the pages. Right I look forward to the fix.

**bwood** · 21 November 2020, 04:34 PM

Originally Posted by The PIT

ahhhh so it's not me going mad. I had to roll back to early sabving of my website becuase of this. I resized one page and went total wrong and somehow messed the rest of the pages. Undoing the change didn't fix the rest of the pages. Right I look forward to the fix.

Nope. It’s not you. It’s an Xara thing. Hopefully they’ll have a solution soon.
-Bill