Welcome to TalkGraphics.com
Results 1 to 10 of 10
  1. #1
    Join Date
    May 2002
    Location
    Canada
    Posts
    2,825

    Question Help file not working

    Open Options>click Help on Tune-ups menu. It does not work.
    Few others are not working either.

    Is it just me?
    Owner/Creative Director @ Designfacet
    ____________________________________________
    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    18,211

    Default Re: Help file not working

    which version - works ok in my xdp15.1
    -------------------------------
    carpe diem
    carpo vitae

  3. #3
    Join Date
    May 2002
    Location
    Canada
    Posts
    2,825

    Default Re: Help file not working

    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020
    Owner/Creative Director @ Designfacet
    ____________________________________________
    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    12,420

    Default Re: Help file not working

    behzad, it is failing because MagiXara have bundled the XWDP Help File instead of the correct one.
    It clearly states Xara Web Designer Premium on the Title Bar!

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  5. #5
    Join Date
    May 2002
    Location
    Canada
    Posts
    2,825

    Default Re: Help file not working

    How should this be fixed then? Is this going to dear xara again?
    Owner/Creative Director @ Designfacet
    ____________________________________________
    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020

  6. #6
    Join Date
    Feb 2007
    Location
    UK
    Posts
    18,211

    Default Re: Help file not working

    the sad thing about that kind of mistake on the part of magix is it really comes as no suprise at all, even allowing for the current contraints due to pandemic
    -------------------------------
    carpe diem
    carpo vitae

  7. #7
    Join Date
    Feb 2007
    Location
    UK
    Posts
    18,211

    Default Re: Help file not working

    it will be for magix to fix
    -------------------------------
    carpe diem
    carpo vitae

  8. #8
    Join Date
    May 2002
    Location
    Canada
    Posts
    2,825

    Default Re: Help file not working

    The marriage of Magix and Xara has ended in a horrific extended divorce that only the users will suffer the most. What a tragedy when a few months back Xara announced such reunion.
    Owner/Creative Director @ Designfacet
    ____________________________________________
    Xara Designer Pro X 17.1.0.60486 DL x64 Oct 29 2020

  9. #9
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    12,420

    Default Re: Help file not working

    We do not know who is at fault. Rob-Xar might have been on holiday; another Xara staff made a mistake; Rob-Xar did it wrong; it got packaged in error; or, it got mixed up by Magix.

    I think it is already a Dear Xara... Thread.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  10. #10
    Join Date
    Feb 2007
    Location
    UK
    Posts
    18,211

    Default Re: Help file not working

    whilst the content error may have been xara's, xara cannot recompile the EXE, magix do this is what I meant in my last post

    as for the one before it, yes as said, it may have been xara's content error, but it still sadly come as no real suprise does it...
    -------------------------------
    carpe diem
    carpo vitae

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •