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  1. #1
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Authenticate My Account. Every day?

    Please explain why almost every day I have to authenticate my account? This gets really annoying.

    I am only using the desktop version.

  2. #2
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Authenticate My Account. Every day?

    Because clouds tend to go, "Poof..."

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: Authenticate My Account. Every day?

    Gary, Rob-Xar/EvaK suggested an account check was around once a month.
    Matt365 advised it happens then the application crashes.
    I bet it happens after an update too.

    All of those above would not force a daily check.
    I take it is the detail covered in https://help-cloud-plus.xara.com/art...-designer-pro?
    Raise it through the Intercomm chat on the web page or in Xara Cloud.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: Authenticate My Account. Every day?

    The discussion on the page is disabled. I'll go direct.

 

 

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