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  1. #31
    Join Date
    Feb 2007
    Location
    UK
    Posts
    18,008

    Default Re: Unkown PNG Error has occured

    glad you finally got it sorted
    -------------------------------
    carpe diem
    carpo vitae

  2. #32
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    12,172

    Info Re: Unkown PNG Error has occured

    Quote Originally Posted by condor365 View Post
    Finally! Phew!!!

    I got through to Magix on the phone and a kind person from Germany helped me to download a replacement copy of my original Pro x 17 with a new serial number to enter.
    i uninstalled the previous corrupted version using Revo uninstaller pro ( brilliant bit of software) gets rid if all hidden files
    the new re-installation was perfect and i am now using the reinstalled version of Pro x 17

    Xara did offer me a 50% lifetime discount for the latest Pro X+
    which is 101 per year but if you don't renew after the year is up you can no longer edit documents within the Pro X +
    or you can only use the free cloud version which still wont let you edit documents. In essence if we need all the latest updates and best running software we need to pay a yearly fee which is consistent with many other web-design software platforms, any decent ones all want some form of yearly or monthly payment

    I think I will stick with my Pro X 17 with out updates and just put up with the persistent annoying pop up update for now.

    A huge thank you to Acorn and Handrawn for your support and helping and guiding me through this process much appreciated, without your help i would have screwed it all up for sure!!
    Kind regards
    Condor
    Condor, now you can relax you can think through the Xara offer.

    These are the things you need to do immediately:
    • Assuming you are happy with XDPXv17, install it onto a second machine.
    • Do not uninstall any v16 as it is a different licence.
    • If you do not have v16 currently active on two machines, add it too.
    • You are in a good place as you can have v16 + v17 on one machine or all spread out over four.
    • If you have a text editor that can search across files then use it for "string=" for all files under C:\ProgramData\Xara\; this will list all you machine installs and the Licence Number.
    • Launch each Xara Desktop application (XDA) and go to the Local Designs Gallery (Shift+F10) and right-click on the Blue folder titles available and pick Download all. This grabs the On-line Content Catalogue content and stores it locally.
    • You can share these downloads across other XDA Caches or use a master and reference it from all.


    When it it time for renewing consider Xara Designer Pro+ for a year or even a month to see if there are features you need.
    If not you can always revert to your v17 plus content, happy that you have secured a safe path.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  3. #33

    Default Re: Unkown PNG Error has occured

    Quote Originally Posted by Acorn View Post
    Condor, now you can relax you can think through the Xara offer.

    These are the things you need to do immediately:
    • Assuming you are happy with XDPXv17, install it onto a second machine.
    • Do not uninstall any v16 as it is a different licence.
    • If you do not have v16 currently active on two machines, add it too.
    • You are in a good place as you can have v16 + v17 on one machine or all spread out over four.
    • If you have a text editor that can search across files then use it for "string=" for all files under C:\ProgramData\Xara\; this will list all you machine installs and the Licence Number.
    • Launch each Xara Desktop application (XDA) and go to the Local Designs Gallery (Shift+F10) and right-click on the Blue folder titles available and pick Download all. This grabs the On-line Content Catalogue content and stores it locally.
    • You can share these downloads across other XDA Caches or use a master and reference it from all.


    When it it time for renewing consider Xara Designer Pro+ for a year or even a month to see if there are features you need.
    If not you can always revert to your v17 plus content, happy that you have secured a safe path.

    Acorn
    This is brilliant advice I will do just that many many thanks.
    Warm regards
    Condor

    Hi Acorn,

    Just tried to open my Pro X 16 on my PC and low and behold a pop error code -59 now the pro x 16 will not open ?
    does this mean i have to uninstall and reinstall that one too? how can this one all of a sudden be corrupted?
    How Odd?

    Kind regards
    Condor
    Last edited by condor365; 16 October 2020 at 02:11 PM. Reason: Pro xX16 error code-59

 

 

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