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[condor365]

so magix are saying a windows update is to blame?

how come there are no others in the same situation?

they should at least allow you access back to version 17, it is hardly your fault...

I suggest you contact Xara - magix may be in charge of the distribution, but it is still xara's product and their goodwill

Thanks I will contact them and try to explain my plight?

Answer form Xara:-

This is the response i get from Xara trying to sell a more expensive package of xara pro + lifetime at 50% off thats about £96 per year .

Your enquiry relates to products that are sold and supported by Magix. They also manage all of your subscription details. I recommend reaching them directly for support at https://support2.magix.com/customer/.
You mentioned that you are not interested in upgrading so I'll only mention this quickly; we offer a lifetime 50% discount for Xara users wishing to upgrade to Pro+. Let me know if you'd like to explore this option further.
Best regards,
Dimitri

Kind regards,
Condor365