New Website - Mobile issue

[Acorn]

But can you see the images on your Android phone? And any idea why the images might not be showing up?

They do not show and probably for a number of the reasons I listed.
If I switch to Desktop Mode on my phone, things appear.

There are simply too many things going on that could confound the browser rendering.

So, remove bad design aspects and you gain a better site.
From there you can investigate.

Copy the design files.
Delete everything apart from one image, one photo and one logo and publish to a sub-folder and check.
If still failing, remove the HighSlide settings.
Add in Image Filenames.

Basically, eliminate back until something works and then build up again.

I religiously check each Variant against six browsers on my Desktop and additionally force Responsive sizes through the Developer Tools.
I publish and check again.
Emulations on phones are expensive and it is actually cheaper to buy a phone when it is for a larger commission.

Acorn

[Egg Bramhill]

First & foremost Marc WOW! Fantastic illustrations.

I can only confirm that on my iPhone there are just black boxes where the images (thumbnails) should be. Clicking on one does correctly open the HighSlide image correctly however, which isn't much use without the thumbnail image though It's also the same on the Android tablet I have.

Perhaps you could attach a cut down version of the site as a xar file so we can have a look-see?

As an aside on your Info page you have:

His partipation at artistic events has also been recognized with international awards

I think you mean participation?

[MarcT]

Thanks for the pointers !

Acorn, I’ll look into those details next week.
Being very unfamiliar with websites and html those suggestions are very helpful.

Gary, yeah it’s a puzzle to me as why it doesn’t work on the mobile version.
Thinking about it, I am using version 15 to generate the website, could that be the problem ?

Ipad doesn’t work either...

Egg, thanks for the nice comment and I really appreciate the spellchecking, didn’t see that one !
I’ll upload a sample if I’m unsuccessful.

Marc

[gwpriester]

Gary, yeah it’s a puzzle to me as why it doesn’t work on the mobile version.
Thinking about it, I am using version 15 to generate the website, could that be the problem ?

It shouldn't be. And I created several sites with mobile variants in several previous versions without any problem.

Is it possible for you to upload a singe page with the variant page?

Another thing, can you create a single new page and a variant and publish just to see if those upload and work in the mobile version. Sometimes a page gets corrupted for who knows what reason and this might be a cause.

[MarcT]

Hi,

I've managed to paste the content in a new document.
It does not appear to work,even in reducing the number of images.

Test here uploaded here :
marctellier.com/test/index.html

The xar file is attached.

Any clue would be appreciated.

Thanks,

Marc

[Acorn]

Hi,

I've managed to paste the content in a new document.
It does not appear to work,even in reducing the number of images.

Test here uploaded here :
marctellier.com/test/index.html

The xar file is attached.

Any clue would be appreciated.

Thanks,

Marc

Marc, the page works both from the Xara file and your web page for me.

Perhaps clear your browser cache (Ctrl+F5).

Acorn

[MarcT]

Acorn, Egg or Gary, could you please do a screenshot of your website export options ?


I've tried with V17 and get the same results.
Also installed it on another computer to test.

Tried to fiddle with the website export option with no success.

Thanks,

Marc

[gwpriester]

Works when I published to my Xara Hosting account.

However there is no variant, just the main page which scales down in my iPhone

[MarcT]

Acorn : Thanks for looking, I was interested with the portable devices (phone/tablet) rendering issue.

Gary : This is interesting, it might be a version bug.
Which version did you used to publish it ?

Thanks,

Marc

[MarcT]

Hi,

After much testing troubleshooting and, the culprit appears to be the Retina (hi def) images setting.

Not sure how it will affect the website, but I will try next to rebuild the entire site without it.

Maybe this will help someone else at some point.

Marc