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Thread: I forgot

  1. #1
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
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    9,735

    Default I forgot

    hopefully some one here knows. How can I find my products I think is on the MAGIX site somewhere but I also forgot my magix PASSWORD AS WELL. Sorry for the problem.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  2. #2
    Join Date
    Aug 2019
    Location
    Michigan at the moment
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    208

    Default Re: I forgot

    I do believe that if you have access to the email you registered with you can click forgot password or some such effect and it will send you a email with a link to reset your password.

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,829

    Default Re: I forgot

    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  4. #4
    Join Date
    Oct 2006
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    StPeters, MO USA
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    Default Re: I forgot

    Thanks for your help, I figured it out.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  5. #5
    Join Date
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    Default Re: I forgot

    Next problem I BOUGHT xdp16 AND HAVE BEEN USING IT I Think I did it from the trial but on checking my products there is no serial number, I need to re-format C: but am fearful of loosing XDP16, any suggestions?
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
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    11,829

    Info Re: I forgot

    Quote Originally Posted by wizard509 View Post
    Next problem I BOUGHT xdp16 AND HAVE BEEN USING IT I Think I did it from the trial but on checking my products there is no serial number, I need to re-format C: but am fearful of loosing XDP16, any suggestions?
    Larry, press Shift+Ctrl+Alt+1 and record the Serial Number.

    If you are going to Re-install Windows, deactivate the XDPXv16 first or you'll be trying to talk with Magix for a long time.

    There will be a record. You have to find the Xara Designer Pro X365 entry. Expand the Show more details and find Xara Designer Pro X (16).
    You are entitled to a free Update to v17.

    If you only see one activation, download to another device as well.
    Do that first so you can keep working while reformatting.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  7. #7
    Join Date
    Jul 2010
    Location
    England
    Posts
    679

    Default Re: I forgot

    Quote Originally Posted by Acorn View Post
    Larry, press Shift+Ctrl+Alt+1 and record the Serial Number.
    Acorn
    That's a neat trick, thanks.

    Interesting the Camelot Debug Information calls the program 'Foto Grafik Designer 16'. Maybe that's what it should be called if Xara don't want it anymore!
    Last edited by Jonopen; 08 July 2020 at 03:12 PM. Reason: Thought I should add a wink! ;-)
    Jono (Xara Photo & Graphic Designer 16.1.1.56358, Renewal due: 04 June 2019)

  8. #8
    Join Date
    Apr 2012
    Location
    SW England
    Posts
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    Default Re: I forgot

    Quote Originally Posted by Jonopen View Post
    That's a neat trick, thanks.
    Interesting the Camelot Debug Information calls the program 'Foto Grafik Designer 16'. Maybe that's what it should be called if Xara don't want it anymore!
    Cheers Jono, one or two more in http://acorn.xara.hosting.

    Acorn
    Acorn - installed and active Xara software: Cloud+/Pro+, XDPX, XWD Premium 15 & 12, XPGD10, X3D7, Xara Xtreme 5, back through time (to CC's Artworks).
    Raise software faults with MagiXara: http://support.magix.net/; if Cloud+/Pro+: https://xara.com/contact-us/

  9. #9
    Join Date
    Jul 2010
    Location
    England
    Posts
    679

    Default Re: I forgot

    Quote Originally Posted by Acorn View Post
    Cheers Jono, one or two more in http://acorn.xara.hosting.

    Acorn
    Whoa! - too much information (but thanks again!)
    Jono (Xara Photo & Graphic Designer 16.1.1.56358, Renewal due: 04 June 2019)

  10. #10
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,735

    Default Re: I forgot

    Thank you a bunch Acorn!!! I hope that works for me.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

 

 

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