Welcome to TalkGraphics.com
Results 1 to 5 of 5
  1. #1
    guest Guest

    Default no way to close my account

    I am trying to close this account, not interested any longer, and I have been hacked, possibly through your forum. but there is no option to close my account. I can no longer use the email I signed up with, and I do not want to give you any new information. this is very poor performance on your part, it should be easy to close an old account. I am hoping that you can trace me from this post and remove my account.
    as you can imagine, this is a real drag for me. not happy at all.

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: no way to close my account

    you joined in 2012 and only now you post, were you ever interested ?

    hopefully this will come to the attention of a mod

    btw - if you have lost the email you signed up with... how did you log on to post - you must have kept the username and password all this time... is your email not in your profile details here on TG - is that the one you can no longer use ?

    I guess you mean the xara/magix account right ?
    Last edited by handrawn; 27 June 2020 at 03:21 PM. Reason: missedout the bit about profile
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: no way to close my account

    You shown no Xara software listed in your profile, and this site is primarily a support site for Xara graphics software. So I am not even sure why you joined or why you are still here.

    I am not aware of any other complaints about being hacked and

    That said, I will forward a link to the site admin and see if we can get your account closed.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: no way to close my account

    In this period, how often did you choose to change your Password?
    Did you ever use a similar grouping of symbols in your other on-line accounts? Might you have be hacked through one of these?
    I am interested in how someone gaining access to your TG account with its password could compromise your identity or assets.
    Or, are you suggesting that TG/Xara somehow let your email and password out so you have been compromised?

    What might the big Contact Us button at the foot of every TG page suggest?

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,487

    Default Re: no way to close my account

    People, dl-la makes hand made papers and I can understand why this person might want to join a graphics forum. I found this information while trying to see if I could delete the account. I could not. I have passed the request along to the site admin so something will be done when something gets done.

 

 

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •