attempted upgrade to web designer 17 premium

[Biggles]

Help,
I paid for an upgrade to web designer premium 17 but have not received a confirming email nor activation code, so I cant use it.

Money has been taken by Xara, & they have confirmed I am upgraded but I have no codes to allow me to fireup v17.

I was then given a "ticket number" regarding my need for an activation code, but that was nearly 2 weeks ago and no response from Xara.
(yes I have checked my junk mail folder)

Any helpful suggestions appreciated.

Regards,
Brett

[Initiostar]

The simplest resolution, assuming you purchased WDP from Magix (Xara's distribution partner) is to download the trial version at the bottom of this page:

https://www.magix.com/gb/web/xara-we...ures/#c1207083

Assuming too, you have a Magix account, logon to it here: https://www.magix.com/gb/. Go to My Products and if your order was actually processed, you should see it here along with the activation code which should start P-xxxx....

You will need the email address you registered with Magix (or the one previously used for your Xara account - they are the same unless you have changed them) plus your password.

[Biggles]

Thank you "Initiostar"
Your solution worked, thank you so much for taking the time to help me. I was not aware I could sign in to Magix & access "my products".
I am now activated & ready to create a Facebook advertisement.

I am dissapointed Magix/Xara did not offer to help, but who needs 'em. Love this forum!
Cheers