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  1. #1
    Join Date
    Apr 2011
    Posts
    3

    Default Activation Registration Problems

    I really need some help and am willing to pay someone with the expertise to do so. It is so incredibly frustrating that there is no one to talk to in Magix to get the help I need.
    In the past I have been able to use the "Device Management" and allow for two computers to use my XARA Designer Pro software. I recently upgraded (having serious regrets) and am getting errors. After deactivating one of my computers just to get it working, I was particularly concerned regarding the message, "You can deactivate an unused device once a month".
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  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Info Re: Activation Registration Problems

    Quote Originally Posted by shmuelg View Post
    I really need some help and am willing to pay someone with the expertise to do so. It is so incredibly frustrating that there is no one to talk to in Magix to get the help I need.
    In the past I have been able to use the "Device Management" and allow for two computers to use my XARA Designer Pro software. I recently upgraded (having serious regrets) and am getting errors. After deactivating one of my computers just to get it working, I was particularly concerned regarding the message, "You can deactivate an unused device once a month".
    Sam, that message is for access through the Magix site.

    Your Xara Desktop application > Help > Deactivate program does the same job.
    If you de-activate your XDPXv12 a re-activation will only allow an install from your first bought version.

    In other words never deactivate unless critical.

    You can keep both versions installed active on both computers.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Activation Registration Problems

    That looks like both activations are on the same computer though. Is that correct?
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: Activation Registration Problems

    Quote Originally Posted by ss-kalm View Post
    That looks like both activations are on the same computer though. Is that correct?
    Same machine, two licences, one activation of each licence.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Re: Activation Registration Problems

    Right ... I missed the V17 and V12 bit, I though it had registered the same software as 2 uses on one machine ... my mistake.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  6. #6
    Join Date
    Aug 2019
    Location
    Michigan at the moment
    Posts
    292

    Default Re: Activation Registration Problems

    Quote Originally Posted by ss-kalm View Post
    I though it had registered the same software as 2 uses on one machine ...
    That did happen to me when for some reason my XDPX decided to since it unregister on its own a while back went to magix website to deactivate so it would let me reregister and found two instances of my computer, don't laugh I only own one computer and only one version of XDPX.

  7. #7
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: Activation Registration Problems

    I do hope you only paid once
    -------------------------------
    Nothing lasts forever...

 

 

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