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  1. #1
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
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    9,698

    Default Have XEP16 cannot get it on laptop

    There must be a way but so far I am at a loss. I have a trial it seems and it says expired so will not accept my serial no. Any suggestions?
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,636

    Default Re: Have XEP16 cannot get it on laptop

    how many other computers have you installed this program version on - two is the maximum - check in your magix account, and if you have two other computers activated for this program you will need to deactivate one first
    -------------------------------
    carpe diem
    carpo vitae

  3. #3
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
    6,340

    Default Re: Have XEP16 cannot get it on laptop

    What is 'XEP16' ?

    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  4. #4
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,636

    Default Re: Have XEP16 cannot get it on laptop

    xdp16 I assume - d and e are next to each other on the keyboard....
    -------------------------------
    carpe diem
    carpo vitae

  5. #5
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,698

    Default Re: Have XEP16 cannot get it on laptop

    Quote Originally Posted by handrawn View Post
    how many other computers have you installed this program version on - two is the maximum - check in your magix account, and if you have two other computers activated for this program you will need to deactivate one first

    Only on my desktop
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  6. #6
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,698

    Default Re: Have XEP16 cannot get it on laptop

    Quote Originally Posted by handrawn View Post
    xdp16 I assume - d and e are next to each other on the keyboard....

    coorrect
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  7. #7
    Join Date
    Mar 2009
    Posts
    3,547

    Default Re: Have XEP16 cannot get it on laptop

    Larry, just in case, did you take a look at this Magix support page: https://www.magix.com/us/support/technical-support.

    This page may also be useful: https://www.magix.info/us/support.

    If you login, you can also ask for help from support. You may need a new activation code or serial number.

  8. #8
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,698

    Default Re: Have XEP16 cannot get it on laptop

    Quote Originally Posted by Boy View Post
    Larry, just in case, did you take a look at this Magix support page: https://www.magix.com/us/support/technical-support.

    This page may also be useful: https://www.magix.info/us/support.

    If you login, you can also ask for help from support. You may need a new activation code or serial number.

    I'm going to try and uninstall it on my laptop and hope it's not tied to my desktop, I worry because the uninstaller does not say trial on the laptop and seems to me like it should.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  9. #9
    Join Date
    Aug 2019
    Location
    Michigan at the moment
    Posts
    196

    Default Re: Have XEP16 cannot get it on laptop

    I would still look on the magix site and see how many times it says it has been installed as it had my laptop showing twice. I had to deactivate one so I could install on my new laptop. Not sure how it could show the same computer twice but it did!!!!

  10. #10
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,698

    Default Re: Have XEP16 cannot get it on laptop

    Quote Originally Posted by Boy View Post
    Larry, just in case, did you take a look at this Magix support page: https://www.magix.com/us/support/technical-support.

    This page may also be useful: https://www.magix.info/us/support.

    If you login, you can also ask for help from support. You may need a new activation code or serial number.
    Thank you Boy I tried that, problem is I don't remember my MAGIX sign in information.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

 

 

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