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  1. #11
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    I can access the website but don't have an account with Xara Hosting, only with Magix Online.

  2. #12
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Wink Re: Cannot Connect With Web Host

    Quote Originally Posted by Boy View Post
    I can access the website but don't have an account with Xara Hosting, only with Magix Online.
    Boy, you are in poo territory in having to raise a Magix Ticket.

    Good luck.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #13
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    :-)

    Thanks for the help, Acorn.

  4. #14
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: Cannot Connect With Web Host

    As a matter of interest Boy have you recently installed Pro+ ?
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  5. #15
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    What is Pro+, Egg?

  6. #16
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,895

    Default Re: Cannot Connect With Web Host

    Xara Designer Pro+ now comes bundled with Xara Cloud.

    You obviously haven't got it so I was barking up the wrong tree

    LINK
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  7. #17
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    Indeed, no, I'm not using Pro+. I am still on version 15.

  8. #18
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    Update. I lodged a ticket with Magix and today heard back from them. Friendly and speedily enough, but as version 15 is no longer supported, they cannot help me. So, no more fast updates: I'll have to use Filezilla.

  9. #19
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,746

    Default Re: Cannot Connect With Web Host

    Quote Originally Posted by Boy View Post
    Update. I lodged a ticket with Magix and today heard back from them. Friendly and speedily enough, but as version 15 is no longer supported, they cannot help me. So, no more fast updates: I'll have to use Filezilla.
    Boy, go back and tell them is it a perpetual licence and you would like a refund.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  10. #20
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Cannot Connect With Web Host

    Great suggestion! And while they're at it, they should also include a back rub for all the grief they caused me....

 

 

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