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  1. #1
    Join Date
    Mar 2009
    Posts
    4,503

    Default Cannot Connect With Web Host

    I have an account with Magix Onlne and normally fast publish from within XDP 15 when I want to update a small website. However, I suddenly get the following message:
    Error: There was a problem communicating with MAGIX Online World...
    Technical details: MxOpenAPI error 0x80072efd. A connection with the server could not be established

    What I noticed is different is the 'Sign in to ....' dialog that opens in XDP when I click 'Publish'. The email window still contains the correct email address but the password window is empty. So, I guess that something happened within XDP's setup.

    To be sure, Internet is working fine and I am able to access the web files through Magix's FTP facility, so I can still make changes but I'd prefer the fast publish feature to work.

    Any ideas?

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,506

    Default Re: Cannot Connect With Web Host

    Did you re-enter your password?

    And is this a problem today? There might have been a problem with the server.

  3. #3
    Join Date
    Mar 2009
    Posts
    4,503

    Default Re: Cannot Connect With Web Host

    Yes, I entered the password. The funny thing is that up till now I didn't have to reenter it as it was saved within the .xar file and, thus, automatically showed whenever I publish the site. I discovered that the same issue also happens with other websites when I click 'Publish'. When I reenter the password, it won't save and I only get the error message.

    The last time I updated a website was about a month ago, so I only found out today. I was able to access the server through Magix's FTP utility, so it seems the problem is local.

  4. #4
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,506

    Default Re: Cannot Connect With Web Host

    When there is an update, the saved settings disappear. Was this the cause?

    And (running out of ideas here) did you check the [X] Save Password box? And then Apply?

  5. #5
    Join Date
    Mar 2009
    Posts
    4,503

    Default Re: Cannot Connect With Web Host

    Thanks for trying to figure out what could solve the issue.

    No update of XDP for quite a while; I'm still on v. 15. And, yes, the 'Save Publish settings in document' box is ticked.

    Anyone else have an idea of what might be going on?

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,830

    Default Re: Cannot Connect With Web Host

    If you have been blocking any of the Magix dross as I have, it is possible you have prevented your installation communicating back to base station MagiXara.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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