Contact Magix
I just spent the last 30 minutes on the Magix website trying to find out a way to contact them regarding my upgrade service. UNSUCCESSFULLY!! I can understand that companies prefer that we poor customers use FAQ's or anything EXCEPT actually contacting the company but sometimes these other means don't work. I just paid for another year of upgrade service, having been prompted by a pop-up when I open Xara, and then I discover that I paid for a year last July. Why do they tell me that I have to pay again two months early? Now, I want to be sure that my extension doesn't begin until the previous year has been completed. How do I contact them? BTW, I don't remember having problems contacting Xara before they were bought by Magix. So far, my dealings with Magix have been lousy.
Not knowing of another way, I'm hoping that someone on TalkGraphics, which has always provided answers in the past, can help. Maybe there's a live staff person actually watching.
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