.htaccess issue?

**Initiostar** · 08 April 2020, 02:16 PM

Originally Posted by forresthowie

Hi there everyone,
Thank you for your help. I called 1and1. The line was bad. The accent was strong. My dog was barking (you get the idea...) Their whizzo chap seemed to have sorted it out however.

I can't lend much help back to the group in terms of what happened as I didn't hear or understand much. I think there was an issue with HTACCESS (and thanks gary, i did try some of your suggestions and was going to do more if 1and1 hadn't sorted it). My CDN seems to have been running in tandem with another package of theirs (also a CDN).

What's still confusing me is why my site homepage appears to work fine in all browsers, as the mobile variant, apart from Safari which doesn't load/display the photos correctly.

IONOS have repaired your .htaccess file; your site is now using the SSL certificate; https://historicedinburghtours.co.uk and https://www.historicedinburghtours.co.uk both show the current website.

To isolate the Safari problem: maybe create a small XARA doc, copy and paste the offending photos that do not display correctly in Safari and let TG have a look at it; confirm whether the problem exists in both variants or just one of them.

**forresthowie** · 08 April 2020, 06:12 PM

Originally Posted by Initiostar

IONOS have repaired your .htaccess file; your site is now using the SSL certificate; https://historicedinburghtours.co.uk and https://www.historicedinburghtours.co.uk both show the current website.

To isolate the Safari problem: maybe create a small XARA doc, copy and paste the offending photos that do not display correctly in Safari and let TG have a look at it; confirm whether the problem exists in both variants or just one of them.

Thank you - I'll try that. Thank you also for all your help and advice with this issue, it was greatly appreciated.
Yours,
Robert

**Egg Bramhill** · 08 April 2020, 07:50 PM

What's still confusing me is why my site homepage appears to work fine in all browsers, as the mobile variant, apart from Safari which doesn't load/display the photos correctly.

Works fine on my mobile in Safari