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  1. #1
    Join Date
    Jul 2015
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    Currently New York State
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    540

    Default Designer Pro V17 and Sticker 20

    When updating my web site with V17 the "Sticker 20" became corrupted on whichever page I had used it on. After saving the site and restarting the program it came up with an shadow error. After deleting the sticker and loading a new one from the catalog, the program states that there is an internal error. The sticker comes in but is no longer a smart shape and when you select it, the selection box is huge. I even tried copying the sticker into a regular document page from the catalog and get the same error.

    When trying to copy the sticker from V16 and pasting into V17 it comes up with the same internal error.

    Ray

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,349

    Bug Re: Designer Pro V17 and Sticker 20

    Quote Originally Posted by RKissane View Post
    When updating my web site with V17 the "Sticker 20" became corrupted on whichever page I had used it on. After saving the site and restarting the program it came up with an shadow error. After deleting the sticker and loading a new one from the catalog, the program states that there is an internal error. The sticker comes in but is no longer a smart shape and when you select it, the selection box is huge. I even tried copying the sticker into a regular document page from the catalog and get the same error.
    When trying to copy the sticker from V16 and pasting into V17 it comes up with the same internal error.
    Ray
    Ray, confirmed the error is "Internal program error 0.Unknown.File".

    Bug - Sticker 005 dies dramatically - "File took complicated to process".
    Bug - Sticker 014 fails to stretch.
    Bug - Sticker 017 fails to bring its scroll with it and if the text is deleted, the sticker vanishes.
    Bug - Sticker 018 fails to bring its scroll with it. If you change text, click away then it is no longer selectable. You can get to bits of it through the Page & Layer gallery. "Failed to setup bitmap for rendering. The registered bitmap may be too big."
    Bug - Sticker 021 is OK until you delete all the text; it is impossible to add it back.

    I shall leave the other for anyone else to examine as at the moment, I despair.

    @Xara - I am more than happy to be offered a position of Head Wrangler with you to identify all and any Bugs; I have a good track record.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  3. #3
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,362

    Default Re: Designer Pro V17 and Sticker 20

    Acorn, I have to ask has ANYTHING been done about ALL the bugs you're finding? There's never anything posted about corrections.
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
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    Default Re: Designer Pro V17 and Sticker 20

    Quote Originally Posted by ss-kalm View Post
    Acorn, I have to ask has ANYTHING been done about ALL the bugs you're finding? There's never anything posted about corrections.
    About one in fifty and they just happen to work without any notice of them being fixed so I end up rechecking everythiing.

    Considering I am a systems designer and I have to verify and validate every single thing from concept through to testing and delivery, Xara might actually take some time out and listen.

    Barking.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  5. #5
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,555

    Default Re: Designer Pro V17 and Sticker 20

    south of Ilford...

    more haste less speed... but then updates might be very light indeed

    do beta testers get the changelogs they need ?
    -------------------------------
    carpe diem
    carpo vitae

  6. #6
    Join Date
    Jul 2015
    Location
    Currently New York State
    Posts
    540

    Default Re: Designer Pro V17 and Sticker 20

    Acorn

    That was the error I was getting

    Ray

  7. #7
    Join Date
    Apr 2012
    Location
    SW England
    Posts
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    Default Re: Designer Pro V17 and Sticker 20

    Quote Originally Posted by handrawn View Post
    south of Ilford...
    more haste less speed... but then updates might be very light indeed
    do beta testers get the changelogs they need ?
    Don't know as I'm not a beta tester.

    I know Xara uses JIRA so it is possible to include remote users to see all the Defects but I would doubt Xara has bothered.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  8. #8
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,555

    Default Re: Designer Pro V17 and Sticker 20

    I know one person who is [not me] but we are not supposed to divulge who they are [at least back whe I was a Mod]
    -------------------------------
    carpe diem
    carpo vitae

  9. #9
    Join Date
    Nov 2013
    Location
    Xara HQ, Hertfordshire, UK
    Posts
    1,344

    Default Re: Designer Pro V17 and Sticker 20

    Hi Acorn, thanks I'll get these logged and fixed

 

 

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