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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Update installation problems

    Keith, sorry to hear.
    I will ping Rob-Xar with the Thread in case he is about and can help.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  2. #2
    Join Date
    Nov 2008
    Location
    Edinburgh
    Posts
    25

    Default Re: Update installation problems

    Quote Originally Posted by Acorn View Post
    Keith, sorry to hear.
    I will ping Rob-Xar with the Thread in case he is about and can help.

    Acorn
    Many thanks again, much appreciated.

    I have had three responses now from Magix, but none addresses the issue I’m having. It’s not desperate, but I use Designer Pro for DTP and associated graphics to support my wife’s work. I don’t having a pressing need for it right now, but will at some point soon.

    Regards,

    Keith

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Update installation problems

    Keith, Rob-Xar is aware...

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Update installation problems

    Hi Keith,

    Can you try running the Windows MATs tool from here and see if you can completely remove DPX?

    https://support.microsoft.com/en-gb/...led-or-removed

    Afterwards, try re-installing again?

    Many thanks
    Rob

 

 

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