Xara Web Designer (Premium) Release

[gcellison]

Thank you very much for the heads up, Acorn. I have the program open right now, and it gave me no alert of the update.

[Chris M]

I received the popup and very nearly closed it due to muscle reflex.

Acorn has to be wrong at some point, so I followed the link to download my update as I have an active subscription.
I was taken to a page to extend my service. The site has 2 options on the menu bar, neither of which took me away from the pressure to buy what I already own.
I clicked the link under Windows 10. It took me to something I didn't bother reading. I scrolled up and down aimlessly.
In all honesty, I would have given up at this point as I have better things to do than play a treasure hunt. However, Acorn has to be proven wrong. The advert has to take you to an actual update.

I clicked irrelevant links to irrelevant places.
With glazed eyes I lost the will to live.

I saw the generic 'Account' icon (the menu changed somewhere in the labyrinth), so I clicked that in search of my paid for update.
I clicked 'My Products' because that sounded the most promising; it wasn't.
In the footer there's the link Download Centre, Hallelujah! - Enter your serial number? okay - go back a page to copy my serial number - I can download XWDP, so I click the link to do so - click the stupid traffic lights - click the stupid stairs. I download 6MB of XWDP 17.

So, Acorn. With an hour or so, the persistence of a certain dog and a certain bone, blind luck and several planets aligning, you CAN update a paid for piece of software with a paid for subscription by following the unwanted adverts.

I'm now doing to lie down for a while. I might even install the update later if I have the energy.

[Acorn]

In that hour you wasted, I could have knitted you an update.

The burning questions are:
Could you do it again?
Should this be a new sport for the Olympics?
Is it just popular entertainment - Speed upDating?
Does MagiXara have a clue?
Is it all a conspiracy?
Should Acorn apologise for being so very wrong?

Acorn

[Chris M]

The burning questions are:
Could you do it again? - Very doubtful
Should this be a new sport for the Olympics? - No. It's too boring
Is it just popular entertainment - Speed upDating? - Clever pun, but again, too boring
Does MagiXara have a clue? - About customer service? No. About marketing? No. About deceit, borderline scamming and misplaced aloofness? Yes
Is it all a conspiracy? - We may never know
Should Acorn apologise for being so very wrong? - how do you pronounce yes in sarcastic?

[handrawn]

Does MagiXara have a clue? - About customer service? No. About marketing? No. About deceit, borderline scamming and misplaced aloofness? Yes

it will be interesting to see if you get stamped on for daring to say such a thing the same way I was; maybe not as it becomes more obvious with every passing release

how do you pronounce yes in sarcastic?

yess