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  1. #1
    Join Date
    Jul 2019
    Posts
    7

    Default New Xara site won't override the old site

    Hi all,
    I've created a Xara site from a template (but changed it quite a bit), it's a one pager.
    I've tried to publish it to Netregistry using all the ftp hosting details.
    Everything goes fine but when I open the site itself, the old site is still there.
    I spent 2 hours on the phone to Netregistry and they have no idea why the new site doesn't override the old site. Has anyone else had a similar problem and sorted the solution by any chance?
    Thanks,
    JB

  2. #2
    Join Date
    Aug 2019
    Location
    Michigan at the moment
    Posts
    292

    Default Re: New Xara site won't override the old site

    Did you try Ctrl-f5 empty your cache? that might be why you are seeing old sight>

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,486

    Default Re: New Xara site won't override the old site

    Hi JB

    There are a few things that can cause this. The most common is the page is cached (stored) on your computer. Press Ctrl + F5 and see if this shows the changes.

    If not, do your old files have a .html extension? Xara by default appends a .htm extension. Browsers will load a file with .html if there are two files but one is .htm and the other .html

    And finally does your web host want you to publish your files to a specific folder such as public_html? If so , see attached for when to add this sub-folder
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  4. #4
    Join Date
    Jul 2019
    Posts
    7

    Default Re: New Xara site won't override the old site

    Thanks, already know that useful little trick, but it wasn't that.
    JB

  5. #5
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: New Xara site won't override the old site

    I'm with Gary on this one. You're publishing to the wrong place (folder).

    Can you log in using FileZilla (or any FTP software) and see which folder you site is residing in? If so, you need to add that folder to the 'Sub_Folder (Optional)' section of Xara.

    Web Properties > Publish > Other Web Hosting (Via FTP) > Settings

  6. #6
    Join Date
    Jul 2019
    Posts
    7

    Default Re: New Xara site won't override the old site

    Thanks Gw, Chris et all.

    I tried all those suggestions and still no joy.

    Although I'm not sure I'm following what you mean by:

    'If not, do your old files have a .html extension? Xara by default appends a .htm extension. Browsers will load a file with .html if there are two files but one is .htm and the other .html'

    I did add the public_html as the subfolder too but still not working.

    Could you please further explain the html and htm thingy?

    As you can now probably see, I'm self taught with all this stuff and can create the site but don't really have the chops to do the technical stuff.

    I haven't ever used FileZiller before and (see by the screen shot) I'm no wiser as to which folder it's supposed be residing in.

    Learning slowly...

    Sheldon.
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  7. #7
    Join Date
    Jul 2019
    Posts
    7

    Default Re: New Xara site won't override the old site

    Okay so I'm replying to my own message...

    but now that I've watched a number of videos on how to actually use FileZiller, I've done what I need to do and still can't get this site to override the old site.

    Losing hope...

    Sheldon.
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  8. #8
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: New Xara site won't override the old site

    Don't lose hope, you're 98% there!

    Looking at your screenshot, you aren't quite in the right place. Look at the top right window. The folder that is highlighted is named '\' (root). A little further down and you see 'public_html'...click that.

    Now look at the bottom right window. Do you see your site? It should have a folder named index_htm_files and a file named index.htm amongst others (see a screenshot of one of my sites below).
    Let us know if you do.

    Click image for larger version. 

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  9. #9
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,486

    Default Re: New Xara site won't override the old site

    Great help from down under Chris.

 

 

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