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  1. #1
    Join Date
    Oct 2010
    Location
    UK
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    348

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by handrawn View Post
    if you are still have an active update service and are still on version 16, download the latest version 17 and install it using the activation key you were given when you purchased version 16

    magix update service does not cross version numbers afaik


    I already have the latest version afaik.

    Getting so tired of this. It looks like xara’s desktop base is now being asked to prop up the online program. I can’t work out why else it’s being done this way.

    It shouldn’t be this convoluted. Anything that needs a flow chart to work out isn’t clear enough.

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,345

    Default Re: The Xara Desktop Applications with and without the Update Service

    there are two channels now

    the one that updates through magix, whiere renewal is optional, but you lose access to OCC and some other stuff if you don't

    the one that you can now get directly from xara, where renewal is not optional and if you don't renew you loose access to the entire program [this option is called 'pro+' and integrates with xara cloud]

    if, as I suspect, you are on the first channel and happy to stay there, you don't really need to worry about any of this

    if you post up your version number someone can verify you are up to date

    the situation is not helped for those on the first channel by magix update notification system glitches
    Last edited by handrawn; 21 August 2020 at 07:16 AM. Reason: too loose with the spelling
    -------------------------------
    Nothing lasts forever...

  3. #3
    Join Date
    Oct 2010
    Location
    UK
    Posts
    348

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by handrawn View Post
    there are two channels now

    the one that updates through magix, whiere renewal is optional, but you lose access to OCC and some other stuff if you don't

    the one that you can now get directly from xara, where renewal is not optional and if you don't renew you loose access to the entire program [this option is called 'pro+' and integrates with xara cloud]

    if, as I suspect, you are on the first channel and happy to stay there, you don't really need to worry about any of this

    if you post up your version number someone can verify you are up to date

    the situation is not helped for those on the first channel by magix update notification system glitches
    Thank you very much.

    Incidentally, anyone having problems with the online content? Suddenly gone very slow to load, and reports security errors. Often won’t load...

  4. #4
    Join Date
    Dec 2010
    Location
    South Australia
    Posts
    138

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by Artyboots View Post
    Thank you very much.

    Incidentally, anyone having problems with the online content? Suddenly gone very slow to load, and reports security errors. Often won’t load...
    I have to admit, it's very slow here as well. I am on a verified 50Mbps connection and the Xara online content is extremely slow.

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,901

    Default Re: The Xara Desktop Applications with and without the Update Service

    i have updated the website, http://acorn.xara.hosting/xda/, to reflect the inclusion of Xara Cloud+ & Xara Pro+ subscriptions.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,345

    Default Re: The Xara Desktop Applications with and without the Update Service

    Excellent work for untangling these questions.

  7. #7

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by Acorn View Post
    i have updated the website, http://acorn.xara.hosting/xda/, to reflect the inclusion of Xara Cloud+ & Xara Pro+ subscriptions.

    Acorn
    Hi Acorn,
    That is a comprehensive document superbly put together i must say
    i sort of had this confusion running around my mind many times.
    and really highlights the muddle Xara and Magix have caused with their merger.
    the persistent pop nag screen that we are not able to disable has now morphed
    into a new nag type screen?
    I have just clicked the dont show this again and then cancel and that seems to have stopped the nag screen ?
    did Magix /Xara actually listen and help us disable the nags?
    Kind regards
    Condor
    Click image for larger version. 

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  8. #8
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,345

    Default Re: The Xara Desktop Applications with and without the Update Service

    I also did not find the newer version installed alongside the previous version. Also one question Acorn. If I move from Pro to cloud. Does Xara when my subscription expires remains for me to use or I have to continue subscription?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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