Welcome to TalkGraphics.com
Results 1 to 10 of 49

Hybrid View

  1. #1
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,345

    Default Re: The Xara Desktop Applications with and without the Update Service

    I also did not find the newer version installed alongside the previous version. Also one question Acorn. If I move from Pro to cloud. Does Xara when my subscription expires remains for me to use or I have to continue subscription?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	Screenshot_1.png 
Views:	260 
Size:	22.9 KB 
ID:	128314  

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,889

    Info Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by behzad View Post
    I also did not find the newer version installed alongside the previous version. Also one question Acorn. If I move from Pro to cloud. Does Xara when my subscription expires remains for me to use or I have to continue subscription?
    behzad, thanks for the screenshot! I failed to capture it when I updated. I, too, don't have access to any earlier version. There are backed-up versions on my machine but no detail as to re-instate them.

    If you move to XPro+, you have two possible routes:
    1. Tell Xara you want your XPro+ Update Service remaining cover to be added to your new subscription.
    2. Allow the Magix Update Service (MUS) to run out so you would have access to all online content until that time.

    If (1.), remember to use Download All to get assets into you local cache.

    When subscribing, do remember to include the LIFETIME voucher code to get a forever 50% discount.

    When your MUS has stopped, you can still use your XDPX application, just without on-line assets.
    No need to renew.

    After your XPro+ up-front one year of subs has passed you can then choose to continue or stop and buy an update into the MUS all over again.
    It will be interesting to see if LIFETIME cover includes lengthy sabbaticals should you ever decide to resubscribe.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  3. #3
    Join Date
    May 2002
    Location
    Canada
    Posts
    3,345

    Default Re: The Xara Desktop Applications with and without the Update Service

    Wow the lifetime deal is too good to resist. Thank you and soon I will join the ship or xara cloud sailers

  4. #4
    Join Date
    Dec 2011
    Posts
    16

    Default Re: The Xara Desktop Applications with and without the Update Service

    Really apologize if this has been answered, but I looked at the excellent posts and Acorn's page as well.

    Here's my scenario:

    1. Say, I purchased XDPX in 2018) (I will call it XDPX Version 16)
    2. Say I have been using the update service every year, with the $129 update/renewal fee.
    3. Let's say in 2021, I don't renew.
    4. Now for some reason, I have to re-install XDPX on my new laptop, since my old is now dead.

    Question: So, am I now going to get the 4 year old XDPX Version 16 ?? Even though I paid for 3 years worth of upgrades ?

    Thank you!

  5. #5
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,519

    Default Re: The Xara Desktop Applications with and without the Update Service

    This is all very hypothetical.

    I am not sure what the answer is. My guess is you should be able to get back to your last update. But that is theoretical.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,889

    Default Re: The Xara Desktop Applications with and without the Update Service

    Quote Originally Posted by EuropaViewer View Post
    Really apologize if this has been answered, but I looked at the excellent posts and Acorn's page as well.
    Here's my scenario:
    1. Say, I purchased XDPX in 2018) (I will call it XDPX Version 16)
    2. Say I have been using the update service every year, with the $129 update/renewal fee.
    3. Let's say in 2021, I don't renew.
    4. Now for some reason, I have to re-install XDPX on my new laptop, since my old is now dead.
    Question: So, am I now going to get the 4 year old XDPX Version 16 ?? Even though I paid for 3 years worth of upgrades ?
    Thank you!
    Quote Originally Posted by gwpriester View Post
    This is all very hypothetical.
    I am not sure what the answer is. My guess is you should be able to get back to your last update. But that is theoretical.
    EuropaViewer, Xara is quite clear in the EULA that a purchase rolls back to the version of that purchase (actually registration) date so if you renew when version 18.1 comes out in the hypothetical future, you would be able to reactivate a fresh install to v18.1, v18.0, ..., all the way back to v16, if those downloads were still available.

    You might have to ask Magix or Xara for the appropriate download link. You may need v16.3 on one install as the device is low on memory or a series of later bugs totally trash your design(s).
    If you press Shift+Ctrl+Alt+1 in your XDA, you will see its Serial number.
    Another location would be in C:\ProgramData\Xara\Xara Designer Pro X\[version_number]\installation_x64.ini, which is better as you can copy it out.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  7. #7
    Join Date
    Dec 2011
    Posts
    16

    Default Re: The Xara Desktop Applications with and without the Update Service

    Thank you!

    From Xara's page: https://shared.xara.com/diNpZUgi2O/
    (I bolded for emphasis from copy/paste below)

    What happens to the Update Service after 365 days?
    1. Do nothing, the Update Service expires and you will no longer receive any new features. The feature updates you have installed over the past 365 days will continue to run indefinitely, HOWEVER if you re-install your product on a new computer after the Update Service has expired then the new installation will fall back to the version you last purchased.

    ["Last purchase": This is where my confusion. Is last purchase the original purchase? (say in 2018), OR, is it the last renewal, say in 2020?]

    2. Renew the Update Service. Your perpetual license will now be for the version current on the day of renewal. In addition, you will continue to get access to new feature and content updates for the next 365 days after renewal.

    [#2 above seems to indicate that the date of renewal resets the clock. So, if I renewed in 2020, and then don't renew in 2021 or 2022, and if I had to re-install in 2023, I should at least get the 2020 major version, and not the 2018 version, which was the date of the original purchase]

    Sorry, I know, I am probably not making sense. Grr. :-)

 

 

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •