The Xara Desktop Applications with and without the Update Service

**Acorn** · 29 June 2020, 07:53 AM

Originally Posted by letsgofishing

Yip - really simple. I'm running Designer & Photo too - really impressed with them besides a couple of niggles

All, in Xara's defence of its delivery around Xara Designer Pro+, this is now as simple.

Those on Magix Update Service delivery for the other XDAs - no change from Magix.

Acorn

**Artyboots** · 20 August 2020, 04:22 AM

Sorry I could not follow that upgrade document. I just don't get it.

I believe there has been an update but my desktop program XDP is saying I am up to date. I can't find how to update to 2020 without having to sign up to the online service which I will never use. Is this the end of the road? Are we forced to have the online program to get the update to the program that I already own and which has several months left on its renew cycle?

So tired of all this. It used to be so simple. And what we wanted.

Originally Posted by Acorn

All, in Xara's defence of its delivery around Xara Designer Pro+, this is now as simple.

Those on Magix Update Service delivery for the other XDAs - no change from Magix.

Acorn

**wizard509** · 20 August 2020, 04:06 PM

Originally Posted by Artyboots

Sorry I could not follow that upgrade document. I just don't get it.

I believe there has been an update but my desktop program XDP is saying I am up to date. I can't find how to update to 2020 without having to sign up to the online service which I will never use. Is this the end of the road? Are we forced to have the online program to get the update to the program that I already own and which has several months left on its renew cycle?

So tired of all this. It used to be so simple. And what we wanted.

Yeah was better before the 365 in my opinion, seems like we have lost much of our user base since, could this be one of the reasons TG is suffering and no longer the fun and vital place it once was?

EDIT: We do not OWN the program but lease it.

**Artyboots** · 20 August 2020, 04:28 PM

Originally Posted by wizard509

Yeah was better before the 365 in my opinion, seems like we have lost much of our user base since, could this be one of the reasons TG is suffering and no longer the fun and vital place it once was?

EDIT: We do not OWN the program but lease it.

Thanks.

So can I get the August update or not? It’s not coming in if I try manually from the Check for Updates.

Ali

**handrawn** · 20 August 2020, 05:26 PM

if you are still have an active update service and are still on version 16, download the latest version 17 and install it using the activation key you were given when you purchased version 16

magix update service does not cross version numbers afaik

**Artyboots** · 21 August 2020, 03:22 AM

Originally Posted by handrawn

if you are still have an active update service and are still on version 16, download the latest version 17 and install it using the activation key you were given when you purchased version 16

magix update service does not cross version numbers afaik

I already have the latest version afaik.

Getting so tired of this. It looks like xara’s desktop base is now being asked to prop up the online program. I can’t work out why else it’s being done this way.

It shouldn’t be this convoluted. Anything that needs a flow chart to work out isn’t clear enough.

**handrawn** · 21 August 2020, 06:57 AM

there are two channels now

the one that updates through magix, whiere renewal is optional, but you lose access to OCC and some other stuff if you don't

the one that you can now get directly from xara, where renewal is not optional and if you don't renew you loose access to the entire program [this option is called 'pro+' and integrates with xara cloud]

if, as I suspect, you are on the first channel and happy to stay there, you don't really need to worry about any of this

if you post up your version number someone can verify you are up to date

the situation is not helped for those on the first channel by magix update notification system glitches