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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,317

    Question Knowledgebase - dead Links

    Dear Xara...

    In seeking total clarity around the Online Content Catalogue & Update Service, I used your Knowledgebase to search for the quoted "download all".
    I viewed https://help.xara.com/article/150-designer-pro-x and found:
    How do I retrieve my Designs Gallery content?

    From version 12 (July 2016) the Designs Gallery has changed slightly, in that it now only shows content that has been downloaded and local to your computer. You can download content now from the Content Catalog (File > New from Content Catalog or press Ctrl + Alt + Shift + K), or by right-clicking a folder in the Designs Gallery and click Download all to download all the content to your PC but this will take some time as the size of the files ranges into the Gb's. Please click here for more information.
    The problem is with the "click here" link that must go to the former Knowledgebase [http://support.xara.com/index.php?/K...signs-gallery].

    Could you supply this missing information.

    Acorn

    P.S. I just had to add the red highlight.
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  2. #2
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,317

    Default Re: Knowledgebase - dead Links

    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,317

    Default Re: Knowledgebase - dead Links

    Not a dead link but a naff Date: https://help.xara.com/article/47-web...ro-12-6-update.

    On dates, next to nothing has be added since the KB was created over "2 years ago". By nothing, 6 articles in 2019 and 5 in 2018.
    I think I have found 369 articles in all.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,317

    Default Re: Knowledgebase - dead Links

    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  5. #5
    Join Date
    Nov 2013
    Location
    Xara HQ, Hertfordshire, UK
    Posts
    1,342

    Default Re: Knowledgebase - dead Links

    Thanks, I'll see if I can get these corrected

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,317

    Default Re: Knowledgebase - dead Links

    Rob, thank you. I know you are the one who is flogged relentlessly over Xara Support matters. I appreciate how wide your remit is and I appreciate your ongoing help.

    You need three apprentices and a pay rise!

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

 

 

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