Xara Designer Pro x 16 new install and update.

[handrawn]

as usual, and understandably, we get the company line from kate [nice to hear from you btw ]

but the issue is not being able to see the content online, it's having it on the users computer so that after active update service expiry it is not lost

plus the fact that, any updates to the program beyond 16.3 issued during active update service will be lost if the program is [re]installed on another computer; 'another computer' can be something as simple, and commonplace, as the same computer with a new SSD...

yes you do do things differently as is your right, but it is very confusing, notwithstanding the FAQs

[iamtheblues]

I'm pretty sure I posted to this thread yesterday. It seems to have been removed. I would say that I made some accurate, mostly relevant remarks without resorting to insults, abuse or bad language. The plain unvarnished truth, if you will. It seems to have been unilaterally removed by persons unknown. It is quite possible that some of my remarks may have made uncomfortable reading for some, but that is the way of the world. However, I would have wished to see the original post reinstated, but that is a flight of fancy, I fear.

I went out of my way to refrain from any form of ad hominem remarks, but some truths, it appears are best left unsaid hereabouts. It would be infinitely preferable if Mr. Boulton (CEO of the parish of magiXara) were to make a personal statement in this thread to refute or otherwise any of the obviously offensive remarks I seem to have made in that post, but it seems that freedom of speech is not a value that is cherished.

[webmaster]

@ Handrawn - yes that's right, access to the content is lost after expiry of the Update Service. And yes updates after the date of purchase are also lost if you reinstall (except for bug fixes, as described in the FAQ).

@ iamtheblues. I deleted it because your off the cuff and I'm sure unthinking reference to corona virus was likely to cause offence to anyone caught up in this serious business (indeed did cause offence, it was a complaint about that which brought me to this thread). Perspective please, there are more important things in life than the operation of our Update Service!

I will close this thread now, I think Samantha's question has been answered.

Kate @ Xara