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  1. #11
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    10,661

    Default Re: Update to the update service notification on startup

    Quote Originally Posted by bwood View Post
    Rob and Acorn. Not sure if this is the same thing, but WD has indicated to me an update is available. I go thru the various steps and absolutely nothing happens. This happens every second day without fail. I close the program, click the update. Nothing, no download, no changes. Within the program I’ve manually checked for updates and within the program it tells me that the program is up to date. It’s like a false notification on a loop.
    Bill, if this is v16.3, it will be. Elsewhere I have described how to bypass this tedium. I still think it is Xara's responsibility to front up its Customers' concern to Magix and not expect each individual to raise a Ticket (please do so though) as Xara passed the support and installation burden onto Magix (or where forced into it).

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  2. #12
    Join Date
    Nov 2013
    Location
    Xara HQ, Hertfordshire, UK
    Posts
    1,281

    Default Re: Update to the update service notification on startup

    We do, however our word only carries so much weight. If Magix gets poked at by both customers and us it should get them to move.

 

 

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