Making the XDPXv16.3 PDF Manual work for you

**Acorn** · 09 February 2020, 01:59 PM

To summarise:
@Magix

Acorn

P.S. the last Smiley has a link.

**Egg Bramhill** · 09 February 2020, 11:18 PM

That post made my night!

**Acorn** · 19 March 2020, 10:27 PM

The farce continues. The same muck around with the XDA v17.0 > Help > PDF Manual jumping to a Magix link that insists on a full download each and every use.

@Xara - do you actually care at all? Do you actually ever try to use the detritus that you and Magix churn out?

Acorn

P.S. Will a Mod move this to the Dear Xara Forum.

**handrawn** · 20 March 2020, 06:31 AM

I am wondering if magix logic is their way means that you are always looking at an up to date manual ? - now this may well be more principle than substance as I have no idea how often the manual is updated within a version number, if at all

there is [or at least for me] an option to open the PDF in my default PDF app, and I have downloaded the file for use offline

I have other programs where the help link is online only [and therefore, hopefully at least, up to date], with a seperate option to save/download; the annoyance for me with the magix way, is not going directly into the manual

**Acorn** · 20 March 2020, 09:22 AM

Originally Posted by handrawn

I am wondering if magix logic is their way means that you are always looking at an up to date manual ? - now this may well be more principle than substance as I have no idea how often the manual is updated within a version number, if at all
there is [or at least for me] an option to open the PDF in my default PDF app, and I have downloaded the file for use offline
I have other programs where the help link is online only [and therefore, hopefully at least, up to date], with a seperate option to save/download; the annoyance for me with the magix way, is not going directly into the manual

No, there is no logic.If an application links always forces a download without checking that it is new then the logic is utterly wrong.

MagiXara are failing to see that a product and its support are two sides of the same coin. Without either, you have a defaced your currency. Without both, you are a blank commodity.

Acorn

**handrawn** · 20 March 2020, 11:15 AM

ok well we can argue that both ways - all i said was in principle, magix could update what was available to download if they chose to work that way, and like i said, you can just open the pdf in the browser/viewer, you dont have to download duplicate files - apart from not opening directly i don't see this being significantly different to what happens with photoshop, or for that matter toon boom

**Acorn** · 20 March 2020, 12:49 PM

Originally Posted by handrawn

ok well we can argue that both ways - all i said was in principle, magix could update what was available to download if they chose to work that way, and like i said, you can just open the pdf in the browser/viewer, you dont have to download duplicate files - apart from not opening directly i don't see this being significantly different to what happens with photoshop, or for that matter toon boom

My objection is having a defunct submenu option (Help > PDF Manual) that always forces a download. Why should I have to take special measures (as listed) or remember NOT to click an option and go to a safe place to look at a document I frequently access. If the link went to the PDF directly, my browser cache would not download it until there was an update. There is no such option.

Acorn