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Thread: Nag Screens

  1. #1
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,619

    Default Nag Screens

    Recently, I've started seeing notification that my update service has expired ... Nothing new in that right!

    However in closing the program, everything goes back to a blank desktop screen with a UAC notice that asks "Do I want to allow UPDATE SERVICE to make changes to my computer?"

    Is this normal now? Is anyone else seeing it?
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  2. #2
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: Nag Screens

    I'm up to date with the updates and subscriptions, but yesterday I was greeted with the Update Your Update Service. Doesn't matter whether you tell it to go ahead or not, it's back every time Xara is started.

    Click image for larger version. 

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  3. #3
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Nag Screens

    That message looks like a software update alert, rather than a service update alert.

  4. #4
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,743

    Default Re: Nag Screens

    Not getting this on any of my products so I suspect a MS Windows change has sparked it off.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  5. #5
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: Nag Screens

    Just ran it as admin again, same message. Restarted computer, same message.

    The com I have Xara installed on isn't on the MS Insider Ring, but does snaffle the latest public updates via the home network.

  6. #6
    Join Date
    Sep 2013
    Location
    La Malbaie, Canada
    Posts
    695

    Default Re: Nag Screens

    Chris,

    That is a Magix update to its update notifier to improve nagging. I got it with Video Pro X yesterday, did the update, and since then, the link with the in-program Store and purchased items (in VPX) has almost been fixed. I don't know if or how it would affect notifications for Xara.
    John CB
    Xara DPX(19.0.1.65946)

  7. #7
    Join Date
    Mar 2009
    Posts
    4,501

    Default Re: Nag Screens

    That's what I thought, a software update.

  8. #8
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: Nag Screens

    When I click 'Start Installation' I get the Windows UAC prompt, which I accept, then nothing. It's as if I hit the cancel button.

    Next time I start XWDP, it's back again. Cancel, accept, same result. It takes around 30 seconds for it to appear.

    If I'm the only one to experience this it's obviously something on my machine and I'll have a serious look when it begins to annoy me.

  9. #9
    Join Date
    Sep 2007
    Location
    Church Stretton, UK
    Posts
    17

    Default Re: Nag Screens

    No, I'm getting exactly the same here.

    My subscription isn't due, but I cannot get rid of that pop up.

  10. #10
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,740

    Default Re: Nag Screens

    I must confess, other than trying to install WDP on top of itself (it failed as it said there was a newer, or same, version already installed and refused to continue) I haven't bothered to look into it.

 

 

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