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Thread: Nag Screens

  1. #11
    Join Date
    Feb 2007
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    UK
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    17,555

    Default Re: Nag Screens

    so the update to the program update checker/installer [as opposed to the actual program itself] is failing for some people ?

    I'd be looking at security settings, windows and any third party, although xara does not have an unblemished record when it comes to update issues, it must be said...
    -------------------------------
    carpe diem
    carpo vitae

  2. #12
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,362

    Default Re: Nag Screens

    Quote Originally Posted by Chris M View Post
    When I click 'Start Installation' I get the Windows UAC prompt, which I accept, then nothing. It's as if I hit the cancel button.

    Next time I start XWDP, it's back again. Cancel, accept, same result. It takes around 30 seconds for it to appear.

    If I'm the only one to experience this it's obviously something on my machine and I'll have a serious look when it begins to annoy me.
    No, you're not the only one ... it's happening exactly the same for me. It just doesn't seem to want to install.

    By the way ... Thanks to everyone who commented. It's nice to know it's not just me screwing up again ...
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  3. #13
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,349

    Default Re: Nag Screens

    Are all those with this pestilence all owners of Magix software other than the Xara stable?

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  4. #14
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,349

    Info Re: Nag Screens

    Perchance do you all have a UPS folder like C:\Program Files\Xara\Xara Designer Pro X\16\UPS\?

    I chose to rename UPS to UPSXXX a time back with no ill-effects, particularly the above.

    There is no guarantee this is the cure but apparently it is a purely appended Magix folder of 177MB of "Update Service".

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  5. #15
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    836

    Default Re: Nag Screens

    Not on my machine. It's had Hello Engines, Panorama Studio and XDP before, but all uninstalled well before the update appeared.

  6. #16
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    836

    Default Re: Nag Screens

    Quote Originally Posted by Acorn View Post
    Perchance do you all have a UPS folder like C:\Program Files\Xara\Xara Designer Pro X\16\UPS\?

    I chose to rename UPS to UPSXXX a time back with no ill-effects, particularly the above.

    There is no guarantee this is the cure but apparently it is a purely appended Magix folder of 177MB of "Update Service".

    Acorn
    I just renamed the folder and that did the trick.

    There's a lot of files in that folder, if you want to keep them accessible, renaming Service_rel_u_x64_vc12.exe to Service_rel_u_x64_vc12.bak also stops the update request.

  7. #17
    Join Date
    Oct 2006
    Location
    StPeters, MO USA
    Posts
    9,648

    Default Re: Nag Screens

    Quote Originally Posted by ss-kalm View Post
    Recently, I've started seeing notification that my update service has expired ... Nothing new in that right!

    However in closing the program, everything goes back to a blank desktop screen with a UAC notice that asks "Do I want to allow UPDATE SERVICE to make changes to my computer?"

    Is this normal now? Is anyone else seeing it?

    Yrs I am also PM'd Rob-Xar about my particular issue but so far haven't heard anything. I'm thinking maybe I messed up somewhere.
    Larry a.k.a wizard509

    Never give up. You will never fail, but you may find a lot of ways that don't work.

  8. #18
    Join Date
    Jul 2007
    Location
    Brockville, Ontario, Canada.
    Posts
    4,362

    Default Re: Nag Screens

    I ONLY have the Xara Software (Photo and Graphic Designer).
    Keith
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    There are 10 types of people in this world .... Those who understand binary, and those who don't.

  9. #19
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    11,349

    Thumbs down Re: Nag Screens

    So Chris has confirmed it is Magix adding code we didn't ask for or know what it is doing but regardless it isn't doing it the way it was expected.

    I had hoped the other Magix interference around the delay with "Adding colours to document" for v16.3 might have packed its bags, but sadly no.

    Might as well just have intellisense back again too to complete the hat-trick.

    Really disappointed with the lack of care. I do hope there is a robust service level agreement over this between Magix and Xara.

    I am not going to try this myself but I believe the downloads from:


    bypass the Magix loader, so a re-install might get rid of the nagging as well.
    I am keeping my machine in its current state so I can look into things a tad more carefully.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  10. #20

    Default Re: Nag Screens

    Acorn--same issue(s) with a Xara installer.

    It's all really just crap.

 

 

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