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  1. #11

    Default Re: FTP error: Timeout was reached

    Thanks for that suggestion Chris M.
    I tried all three settings available (FTP, FTPS and SFTP) - still timed out.
    I checked to see if my Public IP address was blocked - nope, it's fine.
    I started a new, fresh Xara file/page and punched in all the credentials. Same thing. time out.
    Fasthosts have asked for a log from Xara...via regedit. So they can look closer into the issue.
    Any other thoughts greatly appreciated.

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  2. #12

    Default Re: FTP error: Timeout was reached

    Apologies sent in error
    Last edited by Teeser; 09 January 2020 at 07:04 PM.

  3. #13

    Default Re: FTP error: Timeout was reached

    FYI - Tried this, also no joy

    PORT NUMBER

    Xara will publish to port 22 by default when uploading via SFTP, and 21 for FTPS. This is the default port for secure FTP connections however some hosts may change this for security reasons.

    In order to publish to a custom port, simply enter colon and the port number at the end of the FTP address.

    CONNECTION DETAILS

    Some hosts may have different connection details for SFTP than standard FTP, and others may support one type of secure connection and not the other.

    Please confirm with your host what type of secure connection they support and what your details are for it. If you try to connect using the right details, but wrong connection type then it's likely you will receive a timeout or similar error.

    Any other thoughts greatly appreciated.
    Last edited by Teeser; 09 January 2020 at 07:04 PM.

  4. #14
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    19,376

    Default Re: FTP error: Timeout was reached

    Not had time to read them in full but may be of help:

    https://www.talkgraphics.com/showthr...ut-was-reached

    https://www.talkgraphics.com/showthr...ishing-in-WD9P

    https://www.talkgraphics.com/showthr...hen-publishing

    There's more out there, just do a search for www.talkgraphicsDOTcom/ timeout (change DOT to .)
    Egg

    Intel i7 - 4790K Quad Core + 16GB Ram + 232 GB SSD + 250 GB SSD portable drive
    Xara Designer Pro X 16

  5. #15
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    10,440

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Egg Bramhill View Post
    Not had time to read them in full but may be of help:
    https://www.talkgraphics.com/showthr...ut-was-reached
    https://www.talkgraphics.com/showthr...ishing-in-WD9P
    https://www.talkgraphics.com/showthr...hen-publishing

    There's more out there, just do a search for www.talkgraphicsDOTcom/ timeout (change DOT to .)
    Egg, that's a useful collection for others with similar issues.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  6. #16
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    19,376

    Default Re: FTP error: Timeout was reached

    Thanks Acorn. It's a regular problem peeps seem to stumble across. Maybe if it can be resolved the Mods could make a sticky thread?
    Egg

    Intel i7 - 4790K Quad Core + 16GB Ram + 232 GB SSD + 250 GB SSD portable drive
    Xara Designer Pro X 16

  7. #17

    Default Re: FTP error: Timeout was reached

    Still, no joy with this FTP timed out error.

    Thanks, Egg for the links. Nothing conclusive.

    I've noticed that the site also, do not 'Export the Document'.

    Normally when you click on Publish to the Web, Xara Exports the Document first (small progress bar pops up in the bottom left of the Xara screen).
    This does not happen any more with any of my sites that got straight to FTP timed out.

    I tried loading Xara onto another Windows Machine (connected to the same internet) Same problem.
    Fasthosts, say there is no problem form their side.
    I have a ticket for a Magix Support, so far not a word...
    Any other ideas?

  8. #18
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    10,440

    Default Re: FTP error: Timeout was reached

    Quote Originally Posted by Teeser View Post
    Still, no joy with this FTP timed out error.

    Thanks, Egg for the links. Nothing conclusive.

    I've noticed that the site also, do not 'Export the Document'.

    Normally when you click on Publish to the Web, Xara Exports the Document first (small progress bar pops up in the bottom left of the Xara screen).
    This does not happen any more with any of my sites that got straight to FTP timed out.

    I tried loading Xara onto another Windows Machine (connected to the same internet) Same problem.
    Fasthosts, say there is no problem form their side.
    I have a ticket for a Magix Support, so far not a word...
    Any other ideas?
    It will be quicker and more productive if a Mod could flag this for Rob-Xar. He ought to sort things out for you.

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  9. #19
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    699

    Default Re: FTP error: Timeout was reached

    Do you have any 3rd party AV suites with a firewall? If so, try temporarily disabling the firewall.

  10. #20
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    37,564

    Default Re: FTP error: Timeout was reached

    Sent request to Rob.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






 

 

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