FTP error: Timeout was reached

**RichardRudd** · 26 January 2020, 09:26 PM

I'm new to Xara Web Designer and have the same fault when uploading to GoDaddy. I wondered whether it is possible to upload pages individually or in small groups; the theory being they would be uploaded before being timed-out. And will they work after individually being uploaded? Is there anyone with any relevant experience out there?

**ss-kalm** · 26 January 2020, 09:41 PM

Typically the timeout isn't the time taken for the whole upload, it's the time taken to establish communication, so the size of the upload is irrelevant.

**RichardRudd** · 27 January 2020, 01:30 AM

But it has already uploaded say 23% so communication is already established.

**cmpan1** · 27 January 2020, 01:33 AM

Originally Posted by RichardRudd

But it has already uploaded say 23% so communication is already established.

My experience exactly... It would begin... appear to be uploading established connection as you said) and then..... TIME-OUT...

I don't pretend to understand... I'm just saying what I experienced... and it was my ISP. That's all.

**handrawn** · 27 January 2020, 08:24 AM

Originally Posted by RichardRudd

But it has already uploaded say 23% so communication is already established.

thats a [ often somewhat arbitary] measure of the whole process which, as ss-kalm pointed out, begins with trying to establish a connrection... if that fails after a certain number of tries/time, it will timeout, and could well be showing at [say] 23% depending on how long the failed attempt took measured [ again not necessarily accurately] against what was expected

I'd agree with Rob-Xar and others, it's most likely a security issue, either firewall or other setting, that could be on your computer/network[router], or your host, or your ISP

**RichardRudd** · 27 January 2020, 09:51 PM

When you do a full web site preview, where does Xara put the files? I wondered whether they could be uploaded with FileZilla which has never let me down. At the moment I have been using File - publish website....

**Acorn** · 27 January 2020, 10:14 PM

Originally Posted by RichardRudd

When you do a full web site preview, where does Xara put the files? I wondered whether they could be uploaded with FileZilla which has never let me down. At the moment I have been using File - publish website....

Xara creates a folder in %localappdata%/Temp/; instead, you just perform a Website Export and FTP that folder's contents.

Acorn

**Gypsyjoe** · 27 January 2020, 10:20 PM

If you are going to use FileZilla Use Website export, I export to folder on my desktop called website easy to find and all files are right there to upload