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  1. #1
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,902

    Default Re: Help Link not working - deadline tomorrow

    What I have found it wrong are the links in https://expert-employee.com/password-reset/ in the Footer.

    I am sure there original links are all relative ones and works when the site is actually https://expertconstructioninc.com/.
    As set up, they only every lead back to the Login page, a frustration I would not go live with.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat
    IP

  2. #2

    Default Re: Help Link not working - deadline tomorrow

    Quote Originally Posted by Acorn View Post
    What I have found it wrong are the links in https://expert-employee.com/password-reset/ in the Footer.

    I am sure there original links are all relative ones and works when the site is actually https://expertconstructioninc.com/.
    As set up, they only every lead back to the Login page, a frustration I would not go live with.

    Acorn

    Thanks Acorn but to clarify ... If I type click the link in my message above it takes me to the right place ... but if I'm on my main site and click on the link it takes me to the wrong place.

    Please go to https://expertconstructioninc.com/ and at the top right of the page click on Emp Log In. It should take you to https://expert-employee.com/login/ like the pic I attached before. But it doesn't.
    IP

  3. #3
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,522

    Default Re: Help Link not working - deadline tomorrow

    I'm seeing the same thing you are mentioning. I get a page with user name and ID but no text entry windows.
    IP

  4. #4
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,787

    Default Re: Help Link not working - deadline tomorrow

    If I hover over the link the status bar shows the incorrect URL, which means you aren't publishing the change that you think you are.

    I did the same as Acorn and created a rectangle with the correct link and it worked just fine. The problem is definitely with the change not being published.
    IP

  5. #5

    Default Re: Help Link not working - deadline tomorrow

    So, I'm not sure what that means then since I put the correct link in the Link Properties area. It decinetly has to do with my end from my Xara site correct? I don't understand what is needed to fis it.
    IP

  6. #6
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,787

    Default Re: Help Link not working - deadline tomorrow

    This is me and not a super technical method.

    I would move the link from the button (click 'Do Nothing') then publish.
    Check the site to be sure the button actually does nothing.
    Re-enter the link and publish again.
    Check.

    Are you publishing directly from Xara, or exporting and uploading with an FTP program?
    IP

  7. #7
    Join Date
    Aug 2000
    Location
    Harwich, Essex, England
    Posts
    21,936

    Default Re: Help Link not working - deadline tomorrow

    Looking at the source of your Xara site your button has the following:
    <a href="employee-log-in.html" target="_self" onclick="return(xr_nn());">
    So your alteration to the link is not being published, it still links back to the non-functioning Xar created page.
    Are you clicking the Apply button? Does the link work correctly when previewed?
    Egg

    Minis Forum UM780XTX AMD Ryzen7 7840HS with AMD Radeon 780M Graphics + 32 GB Ram + MSI Optix Mag321 Curv monitor
    + 1Tb SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host
    IP

 

 

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