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  1. #1

    Default Editing image externally, saving in XDP, and reopening it results degradation. Fix?

    Hello,

    I'd appreciate your help. I’m using XDP 16.2.1. As shown in this screencast (http://bit.ly/31On7Sf), Editing an image externally in Photoshop and saving it in XDP seems fine initially. However, when I reopen the .XAR file, the image is fully degraded. How to avoid it?


    Thanks for the assistance,
    Carlos

  2. #2
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    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    How are you exporting the image into Photoshop? And at what resolution?

    How are you saving the image after you edit (file format) and what size?

    When you import the image back into Xara was is the DPI (with the image selected the DPI will show in the status bar.

  3. #3

    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    Thanks for the reply!

    "How are you exporting the image into Photoshop? And at what resolution?"
    => I'm simply using the defaults of XDP "Options>Photo Editing>Edit bitmaps with this program>Bitmap transfer = Always use PNG".

    "How are you saving the image after you edit (file format) and what size?"
    => Again, I'm using Xara's Bitmap transfer round trip. In Photoshop I save the edition and the image is updated into Xara directly.

    "When you import the image back into Xara was is the DPI (with the image selected the DPI will show in the status bar."
    => The DPI is the very same (146dpi) in the original and the edited image returned from Photoshop to Xara.

    Further information: I just noticed the issue happens only with "web page" type, either with templates or new documents.
    If I round trip edit a raster image directly or edit it from a regular print page, there is no issue at all. So it sounds the problem isn't in Photoshop, but with Xara's "web page" document.

  4. #4
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    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    Ah, OK then this sounds like a compression issue.

    Does the image look OK on the screen but not in a web document?

  5. #5
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    Bug Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    I've just tried with a round-trip using Affinity Photo for HSL > Invert Hue with a web page and get horrendous pixelation.
    In saving, closing and re-opening the web document, the Bitmap gallery image size dropped form 7MB to 70kB!

    I changes the same document type to Print, and repeated the above and the quality and change were retained.

    If I change back to web and save and re-open, the pixelation impacts all prior edited images (with a vengeance).
    No recover is possible.

    Definitely one for the Dear Xara... forum.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6

    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    Within the same session, the image seems ok on the screen. But when I close/reopen the document, the image becomes degraded.
    I`ve attached the same image inserted into a Web and a Print document, edited externally, and after having closed/reopened Xara:

    Click image for larger version. 

Name:	Image Web issue.jpg 
Views:	113 
Size:	32.9 KB 
ID:	125429

  7. #7
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    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    Ouch! That is terrible. I will move this thread again to Dear Xara.

    Just out of curiosity, what happens if you save the image as TIFF or PSD in Photoshop and then import it?

  8. #8
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    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    I can't replicate that at all. It works fine for me in both document and web pages.

    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	export.jpg 
Views:	78 
Size:	160.5 KB 
ID:	125430  
    Last edited by Egg Bramhill; 26 October 2019 at 11:09 PM.
    Egg

    Intel i7 - 4790K Quad Core + 16 GB Ram + NVIDIA Geforce GTX 1660 Graphics Card + MSI Optix Mag321 Curv monitor
    + Samsung 970 EVO Plus 500GB SSD + 232 GB SSD + 250 GB SSD portable drive + ISP = BT + Web Hosting = TSO Host

  9. #9

    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    a) gwpriester: "Just out of curiosity, what happens if you save the image as TIFF or PSD in Photoshop and then import it?"
    => I launched the image from Xara into Photoshop, edited it, then I explored two possibilities: (1) complete the round trip; (2) Export the image from Photoshop (TIFF, PNG) then imported into Xara manually (same web document), saving it and reopening.
    The round trip image got degraded. The other one is fine.
    The issue sounds attached to Xara's round trip process.

    b) Egg: "I can't replicate that at all. It works fine for me in both document and web pages."
    => I noticed Egg used Affinity, then I thought on using other external tool than Photoshop as well.
    I edited the image using Photoscape, then completed the round trip into Xara. There was no degradation at all.
    The issue sounds attached to Xara's round trip process specifically with Photoshop.

    By chance does anyone know if something can be tweaked in Photoshop to try overcoming this issue?
    Or does it sound really a bug, because the issue happens just with Xara's web documents (everything works as expected with print or photo documents)?

  10. #10
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    Default Re: Editing image externally, saving in XDP, and reopening it results degradation. Fi

    @cadudesun, you may have missed I used Affinity and got the same failing.

    @Egg, perhaps you are using a different Xara version? Try with closing your Xara application as well as the image will still be in your cached memory.
    I started again and closed and re-opened Xara without saving the page with the changed image and that too pixelated.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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