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Thread: XaraXine email

  1. #1
    Join Date
    Jul 2010
    Location
    England
    Posts
    592

    Default XaraXine email

    Anybody else unexpectedly receive a XaraXine email today? It looks like itís issue three already. I think the first two must have gone in the spam! In fact I donít remember there being much of a fanfare about its launch or anything. Is it the new ĎOutsiderí? I donít know why the images wouldnít display, they do for most emails.

    Click image for larger version. 

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    Jono (Xara Photo & Graphic Designer 16.1.1.56358, Renewal due: 04 June 2019)

  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    37,382

    Default Re: XaraXine email

    I think this is being handled by Magix now.
    Gary W. Priester
    Mr. Moderator Emeritus Dude
    , Sir

    gwpriester.com | Custom-Stereograms.com | eyeTricks on Facebook






  3. #3
    Join Date
    Feb 2007
    Location
    UK
    Posts
    16,867

    Default Re: XaraXine email

    AFAIK these are for xara cloud only - in which case they may not have been farmed out to magix - there is an unsubscribe link at the bottom, the emails are generated by intercom-mail which is a messaging platform

    whether images download [display] is down to the settings of your email client I would have thought

    they display ok for me in outlook, but since my office outlook is set to default in this regard I may have given specific permission in the past [downloading images in a spam email can be a security risk, hence the default setting, but these should be trustworthy]
    -------------------------------
    The trouble with political jokes is... they get elected

  4. #4
    Join Date
    Mar 2017
    Location
    Berlin
    Posts
    16

    Default Re: XaraXine email

    1. XaraXine is a new monthly newsletter coming directly from Xara with a primary focus on Xara Cloud. However, there might be an update or two regarding the Desktop products, especially regarding how the total Xara solutions can be used together for offline/online creation, collaboration, and other features on the roadmap. Stand-alone Xara Desktop sales and marketing is done by Magix today.
    2. We use a product called Intercom for communicating and interacting with users. Today we use it for email and in-product + website chat. So far, we've have good success with it.
    3. XaraXine has nothing to do with Magix. It's 100% Xara.

    Hope you enjoy more content from us.

    Best,
    Matt

  5. #5
    Join Date
    Feb 2007
    Location
    UK
    Posts
    16,867

    Default Re: XaraXine email

    thank you matt for the clarification
    -------------------------------
    The trouble with political jokes is... they get elected

  6. #6
    Join Date
    Jul 2010
    Location
    England
    Posts
    592

    Default Re: XaraXine email

    Thanks all for responses and info. I actually do most of my reading of emails on either an iPad or Android phone using Yahoo's dedicated email app. Neither will display the images for this particular message even though they are both set to do so. The default iPad 'Mail' does though, so it must be just be a Yahoo thing!
    Jono (Xara Photo & Graphic Designer 16.1.1.56358, Renewal due: 04 June 2019)

 

 

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