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  1. #11
    Join Date
    May 2014
    Location
    Australia: GMT+10
    Posts
    172

    Default Re: Xara pro upgrade pricing problem

    I've given up. Maybe they'll fix the currency (lack of) support before v17 is ready for prime time.

    I should just qualify my "lack of" comment... I have had a few email contacts with a support woman in the US, but like most support people these days, she either doesn't read past the first line or just doesn't understand the issue, which is that when I am passed on to PayPal the price to be paid is higher because it's the same numerical amount in US Dollars which are worth more than Aussie Dollars.

    Is anyone at Xara reading this? I imagine that you signed up with Magix to get more sales. Making the payment process confusing, convoluted and defective resulting in overcharging will have the opposite result. I buy software from several other vendors and never suffer the cr@p and wasted time that is my current Xara experience.
    Last edited by jaydear; 30 July 2019 at 10:21 PM.

  2. #12
    Join Date
    Apr 2013
    Location
    Mississippi, USA
    Posts
    109

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by Boy View Post
    Sure, everyone decides for him/herself whether the additional features are worth the upgrade price.
    So what was the price you paid for the upgrade? Was it the 69 (US$ 85)?

    thanks

  3. #13
    Join Date
    Apr 2017
    Posts
    11

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by onlye View Post
    So what was the price you paid for the upgrade? Was it the 69 (US$ 85)?

    thanks
    Yep, in my case anyway.

  4. #14
    Join Date
    Apr 2013
    Location
    Mississippi, USA
    Posts
    109

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by Rover View Post
    Yep, in my case anyway.
    Can you give us the link you used, that came in the email notice, to see if I can get the same deal?

    THANKS!

  5. #15
    Join Date
    May 2014
    Location
    Australia: GMT+10
    Posts
    172

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by davezub View Post
    ... did what Rover did and used my old serial number and did not sign in - Boom...
    correct price AU$129, but no PayPal option ffs!

    Click image for larger version. 

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  6. #16
    Join Date
    Apr 2017
    Posts
    11

    Default Re: Xara pro upgrade pricing problem

    Hi onlye,

    It shows up for me on their usual purchase page:

    https://www.magix.com/gb/photo-graph...-designer-pro/

  7. #17
    Join Date
    Feb 2019
    Posts
    6

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by Rover View Post
    Hi onlye,

    It shows up for me on their usual purchase page:

    https://www.magix.com/gb/photo-graph...-designer-pro/
    Did the same to the US URL, but $99 US there. Sprung for it anyway.

    Lou

  8. #18
    Join Date
    May 2014
    Location
    Australia: GMT+10
    Posts
    172

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by louyo View Post
    ... but $99 US there ... Lou
    That's AU$150.80 today, plus conversion fee. Seems a tad unfair to me.

  9. #19
    Join Date
    Aug 2011
    Posts
    18

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by jaydear View Post
    Magix also seem to be a bit unsure whether they're including Vegas Movie Studio 16 or Magix Movie Edit Pro in the deal, so if you're expecting to get one or the other carefully check all the details along the way before you hit the pay button.
    In the email offer I got it said Vegas Studio, but when I received the receipt the link was to MAGIX Movie Edit Pro. I already have that, but an older version. So which is better (and is this latest version of Movie Edit)?

  10. #20
    Join Date
    Apr 2013
    Location
    Mississippi, USA
    Posts
    109

    Default Re: Xara pro upgrade pricing problem

    Quote Originally Posted by TaoZen View Post
    In the email offer I got it said Vegas Studio, but when I received the receipt the link was to MAGIX Movie Edit Pro. I already have that, but an older version. So which is better (and is this latest version of Movie Edit)?
    I have used Movie Edit Pro Plus/Premium for the past 3 years. So really prefered that over the Vegas Studio license. Although I believe it is the very basic version so not sure the actual value to me. I did send a request to Sales for an upgrade quote to go to Plus or Premium.

    Would be so much smarter of Magix to give me a credit to use on any Magix or Xara product I would actually like to have.
    Last edited by onlye; 09 August 2019 at 09:24 PM.

 

 

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