Got the "the requested bitmap may be too big" - now wont upload website

[steve dunning]

Upgraded to version 16 , tinkered a bit with mobile and main site, now getting this daft message - AND NO CLUES! Ok so you don't like the file, but which one is it though? I've looked in the bitmap gallery but again, no clues as to which one it is, they all seem to be around the same size, nothing too large. Back to the good old MS DOS days of "syntax error at line 240 - but we're not going to tell you what that means ha ha ha" . Can anyone offer a quick way of finding the offending image? Thanks!

[gwpriester]

Welcome to TalkGraphics Steve

The first thing to always try is close the application then right click on the program icon and select Run as Administrator. This can frequently a variety of vexations.

If the issue persists, and assuming you have copies of all the images in a separate location, try Utilities > Optimize All Images. Set the Resolution to 192dpi to include Retina display.

If the issue persists let us know.

[Egg Bramhill]

Hi Steve,

Are you getting this message when trying to import a bitmap or is it coming up when you're opening a saved .web/.xar file?

[steve dunning]

No i've not just imported a bitmap recently , just tinkered with the design.

Optimising images and running as admin doesnt work...!

[Egg Bramhill]

What size is the bitmap you're trying to import?

[steve dunning]

I'm screwed.

Looks like I'll have to tear up my website and start again. Not a happy bunny, I depend on this website for £4000+ a month, my entire business turnover. Its my shop front, my catalogue of services, my advert to the world.

There something on the index page that is a problem, - found that by starting to delete all pages and that was the first one I deleted and then it got past the 20% mark when rendering and was ok if a bit slow. Then tried deleting all content on that page and it still didn't like it. then deleted backgrounds, everything, still didn't like it. No Idea what the problem is.As a fan of Xara sine oh I don't know when, 1997? I'm a bit miffed.

Had a thought at least I only have to replace the index page.

[gwpriester]

What happens if you copy the home page and paste it into a new web document? Then see if you are still having problems.

Sometimes a site can get corrupted and sometimes copying and pasting the pages in a new document can help.

If you try this, delete the original page which will be blank.