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  1. #11
    Join Date
    Sep 2006
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    Alexandria, VA, USA
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    968

    Default Re: Designer Pro X16 - save error

    Quote Originally Posted by handrawn View Post
    ok well it sounds like a conflict to me - something is not letting you overwrite the existing file when you try to save, and that it likely a windows issue...
    ...possibly a Read Only file ?
    Click image for larger version. 

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    ~Fred

  2. #12
    Join Date
    Jun 2009
    Location
    Reading. UK
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    Default Re: Designer Pro X16 - save error

    The error is nothing to do with the file type or where it's being save.

    As you can see from the attached image, the file name is different and the location is different.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  3. #13
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
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    Default Re: Designer Pro X16 - save error

    Still keeps happening.

    I wonder if anyone from Magix/Xara ever looks at these posts?
    I don't think so.
    Because, if they did, then I'm sure a responsible company would make contact and do something about this error.

    Doesn't really inspire confidence, does it?

    [EDIT] I've logged onto the Magix website and reported a technical issue. All I can do is hope, now.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Last edited by Rik; 24 July 2019 at 07:40 PM.

    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  4. #14
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: Designer Pro X16 - save error

    its a mystery to me Rik

    I assume this is a save to an existing file, not a new save

    I hope Xara picks it up
    -------------------------------
    Nothing lasts forever...

  5. #15
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
    6,970

    Default Re: Designer Pro X16 - save error

    Quote Originally Posted by handrawn View Post
    its a mystery to me Rik

    I assume this is a save to an existing file, not a new save

    I hope Xara picks it up
    If we're talking the same language, Steve?
    Then, if it's a new file and you click on 'Save', then you are asked to give the file a name. To me, that's the same as 'Save as'.

    The issue I'm having is with an existing file, where I make some changes/amendments/improvements, then I click on 'Save' and that's when the error appears.
    And, as I said previously. It doesn't happen all the time.
    And it has never happened with any previous versions.
    On the Laptop I'm working on, I have XDP11 and that doesn't throw up this error, and has never done so.

    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  6. #16
    Join Date
    Feb 2007
    Location
    UK
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    21,283

    Default Re: Designer Pro X16 - save error

    rik - there is a difference between this happening in a new file when you press save and when you try to save a file you have opened and try to save [nothing to do with save as]

    yes if it is a new file you have to either accept the default name or give it a specific one, but that is not explicit in the information that you gave, and is not the same as save as because there is no existing file to be overwritten

    this is, I am sure, a windows issue not allowing an existing file to be overwritten

    when you made changes in the registry you only made changes to the keys I mentioned?

    did you disable all the automatic backups in both versions of the program ?
    -------------------------------
    Nothing lasts forever...

  7. #17
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
    6,970

    Default Re: Designer Pro X16 - save error

    Hi Steve,

    ….options\CheckAssociations is the only thing I made changes to.

    I reasonably confident with the registry, even though I may not know where all the options are.

    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  8. #18
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: Designer Pro X16 - save error

    sure just checking

    have you just upgraded from say win 8, to win 10 - that might cause issues

    a third-party antivirus/security program might be causing this, especially if you use more than one and or registry checkers/cleaners/tweakers … I'd say just the one [plus windows defender which is built into windows 10] is usually enough, the more you use the more scope for things actually going wrong if they conflict

    and it might also be a corrupt/failing drive - you can use chkdsk to check for this:

    https://www.howtogeek.com/howto/wind...windows-vista/

    make sure you back up your drive first

    and to check the windows system files in case there is an issue there:

    https://www.howtogeek.com/222532/how...dism-commands/

    again backup first
    -------------------------------
    Nothing lasts forever...

  9. #19
    Join Date
    Jun 2009
    Location
    Reading. UK
    Posts
    6,970

    Default Re: Designer Pro X16 - save error

    This is the reply I've had from Magix:

    May I please check with you whether you have already tried to run the program with Administrator rights?

    If not please go to start > Control Panel > Program and Features > Uninstall Xara Designer Pro, and then re-install.
    > After re-installing Xara, before starting it up, right-click on the program shortcut > Run as Administrator and then activate again. This should unlock all the contents.

    The end part is a bit confusing to me. It says, "This should unlock all the contents."
    I don't remember reporting that any contents were locked?!

    Anyway, I'm just about to un-install, re-install and select run as administrator, as suggested.


    Featured Artist on Xara Xone . May 2011
    . A Shield . My First Tutorial
    . Bottle Cap . My Second Tutorial on Xara Xone

  10. #20
    Join Date
    Feb 2007
    Location
    UK
    Posts
    21,283

    Default Re: Designer Pro X16 - save error

    right click and run as admin is a favourite cure-all on TG too - hope it works
    -------------------------------
    Nothing lasts forever...

 

 

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