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  1. #1

    Default How do I stop the reminder for me to update?

    I have Xara Photo & Graphic Designer 15.1.0.53605 DL x64 May 7 2018 and every single time I start it, I get a message telling me :

    Update Service period expired
    Your Update Service period expired on 7 May 2019, so you no longer
    have access to program updates or online services.

    [ OK ] [Upgrade]

    How do I prevent this reminder showing every time I start the program?

    TIA

  2. #2
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,351

    Default Re: How do I stop the reminder for me to update?

    try following the link for upgrade, but only going so far as downloading the file...

    turn off all info popups in xara
    -------------------------------
    carpe diem
    carpo vitae

  3. #3

    Default Re: How do I stop the reminder for me to update?

    Quote Originally Posted by handrawn View Post
    try following the link for upgrade, but only going so far as downloading the file...
    No. Sadly, that doesn't work. I went all the way through to just before pressing the [Confirm payment] button. Twice. Once with Xara open and once with it closed.

    Still the same message.

    Quote Originally Posted by handrawn View Post
    turn off all info popups in xara
    (That's a bit of a sledgehammer approach isn't it? )

    No. That doesn't work either. The message still appears on every single start.

    I've been somewhat distracted (understatement) since I first saw the message and haven't been using Xara much. Now that I'm coming back to using Xara regularly, the message is becoming an increasing nuisance.

    It's not so much the message itself, it's the [deleted] arrogance of the approach: "If you don't pay up, we'll keep irritating you until you do."
    Last edited by brianlj; 18 July 2019 at 07:48 AM. Reason: I used the word 'bloody'

  4. #4
    Join Date
    Feb 2007
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    UK
    Posts
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    Default Re: How do I stop the reminder for me to update?

    you are not alone in that view and Xara have been made well aware of it here - it is magix who do this of course...
    -------------------------------
    carpe diem
    carpo vitae

  5. #5

    Default Re: How do I stop the reminder for me to update?

    Quote Originally Posted by handrawn View Post
    you are not alone in that view and Xara have been made well aware of it here - it is magix who do this of course...
    And if anything was more calculated to get me searching for hacked copies or keygens, I can't think of it.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    10,997

    Default Re: How do I stop the reminder for me to update?

    Quote Originally Posted by brianlj View Post
    And if anything was more calculated to get me searching for hacked copies or keygens, I can't think of it.
    Don't go there - therein madness lies!

    Acorn
    Acorn - My currently active Xara software: XDPX (current, v15, v12 & 11 (64-bit)), unserviced XWD Premium 15 & 12, XPGD10, X3D7; lots of licences back through time (to CC's Artworks). If your Post identifies a Xara software fault, please raise it directly with Magix --> support2.magix.com.

  7. #7
    Join Date
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    UK
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    Default Re: How do I stop the reminder for me to update?

    you could try blocking it in a firewall, unless you need continual web access
    -------------------------------
    carpe diem
    carpo vitae

  8. #8

    Default Re: How do I stop the reminder for me to update?

    Quote Originally Posted by handrawn View Post
    you could try blocking it in a firewall, unless you need continual web access
    Thanks. I never thought of that.

    I created an Outbound rule based on PhotoGraphicDesigner.exe and that appears to work. No more message repeatedly touting the update service.

    Bonus: it also blocks the "Would you like [insert name of other program I don't want]?" pop-ups.

    In Xara, going Help | Check for updates, it now comes back with "You need to be online to use this feature."

    Thank you again.

  9. #9
    Join Date
    Feb 2007
    Location
    UK
    Posts
    17,351

    Default Re: How do I stop the reminder for me to update?

    you are welcome
    -------------------------------
    carpe diem
    carpo vitae

  10. #10
    Join Date
    Dec 2010
    Location
    South Australia
    Posts
    94

    Default Re: How do I stop the reminder for me to update?

    Quote Originally Posted by handrawn View Post
    you could try blocking it in a firewall, unless you need continual web access

    I have done this also for Designer Pro 16.2 and it worked there as well.

    I am just hoping that Designer Pro does not need not phone home on a monthly basis in order to validate the licence.

 

 

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