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  1. #1
    Join Date
    Aug 2011
    Location
    Manly, Sydney, Australia
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    28

    Default Why wont my Win 7 PC update Web Designer 16

    I'm running Version 16 Web Designer Premium and got an update notification from Xara in the last month or so . On my Windows 10 laptop, it updated just fine but I get an error message every time on the Win 7 Desktop. The error message says "This program is blocked by group policy. For more information contact your administrator"

    The 2 computers sync files on dropbox

    screenshots attached of version and message

    Hoping someone can help. Click image for larger version. 

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ID:	124498Click image for larger version. 

Name:	Xara version screenshot.JPG 
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  2. #2
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
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    41,486

    Default Re: Why wont my Win 7 PC update Web Designer 16

    Is your version of Windows 7 64-bit?

  3. #3
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Default Re: Why wont my Win 7 PC update Web Designer 16

    Dropbox is not relevant.

    For your Win7 install, I suggest you download from this page: https://www.xara.com/uk/web-designer/download/.
    Then right-click and run as Administrator.

    If your Win7 laptop is 32-bit, you cannot do anything as Xara has dropped 32-bit.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #4
    Join Date
    Aug 2011
    Location
    Manly, Sydney, Australia
    Posts
    28

    Default Re: Why wont my Win 7 PC update Web Designer 16

    Thanks for the suggestions. I can confirm my computer system is 64 bit so I'll try the suggestion by Acorn. I have submitted a ticket to Magix but no solution suggested yet.

  5. #5
    Join Date
    Aug 2011
    Location
    Manly, Sydney, Australia
    Posts
    28

    Default Re: Why wont my Win 7 PC update Web Designer 16

    Another update - the download from the site suggested by Acorn has worked and the problem is resolved!! Many thanks again.

  6. #6
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,744

    Thumbs down Re: Why wont my Win 7 PC update Web Designer 16

    Quote Originally Posted by jackb View Post
    Another update - the download from the site suggested by Acorn has worked and the problem is resolved!! Many thanks again.
    Jack, great news.

    @Xara - it is pity that you have stopped updating this page with the more recent versions...

    Acorm
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

 

 

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