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  1. #21
    Join Date
    Aug 2000
    Location
    Placitas, New Mexico, USA
    Posts
    41,486

    Default Re: Access violation in 16.2

    I'll try.

  2. #22
    Join Date
    Oct 2011
    Location
    Vancouver, WA
    Posts
    102

    Default Re: Access violation in 16.2

    I don't know if anyone got the file I uploaded (by request) as nobody has acknowledged my uploading it, or the receipt thereof. Here we go again. The Xara file that I'm having trouble with in 16.2.
    Attached Files Attached Files

  3. #23
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,743

    Default Re: Access violation in 16.2

    Quote Originally Posted by edmiston99 View Post
    I don't know if anyone got the file I uploaded (by request) as nobody has acknowledged my uploading it, or the receipt thereof. Here we go again. The Xara file that I'm having trouble with in 16.2.
    Just to confirm, I do get the serious error access violation in v16.2 but not v15.1.

    It occurs in Preview whole website but only Preview of the index page.
    i therefore chopped ot sections until it worked.

    The failing is the Placeholder with WOWSlider code for the testimonial. You have grouped other objects with is Placholder.
    i simply ungrouped and all seemed to work.

    Hope this helps,
    Acorn


    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  4. #24
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Access violation in 16.2

    Hi guys,

    Sorry looks like smartshape placeholders are broken, we've fixed it and preparing a patch along with some other fixes for bugs that have been reported.

    To fix this in the short term, create a rectangle using the quick-shape tool (the rectangle tool on the left hand side by default), and then right-click > Web Properties > Placeholder and paste your code there.

    Please also remember your mobile variants if it is still AVing afterwards.

    Quick way of telling if your shape is a smartshape or not - select the object and see if it has the old black handles or the new blue handles (you need to have show selection bounds on your toolbar deselected as well):

    Click image for larger version. 

Name:	Capture.JPG 
Views:	96 
Size:	36.6 KB 
ID:	124406

    Thanks
    Rob

  5. #25
    Join Date
    Mar 2019
    Location
    Rochdale, UK
    Posts
    77

    Default Re: Access violation in 16.2

    Rob,

    Thanks for the update. Any idea when the patch will be released?

    Alan

  6. #26
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Access violation in 16.2

    I don't have an ETA at the moment unfortunately. If I was to make a guess, maybe a week or two? Depending on what gets reported and what needs fixing..

    Thanks
    Rob

  7. #27

    Default Re: Access violation in 16.2

    Been through every page on the website and no smart shapes present Stil giving access violation warnings. Any other suggestions to cure before patches issued (whenever)

    Ken

  8. #28
    Join Date
    Mar 2019
    Location
    Rochdale, UK
    Posts
    77

    Default Re: Access violation in 16.2

    OK - thanks.

    I can live with your workaround for now.

    Alan

  9. #29
    Join Date
    Nov 2013
    Location
    Hertfordshire, UK
    Posts
    1,488

    Default Re: Access violation in 16.2

    If it's still occuring, PM me your file and I'll take a look into it

  10. #30

    Default Re: Access violation in 16.2

    Which file do you want Rob?

    Ken

 

 

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