Copying Nav Bar get violation error

[SueB]

Is there a way to identify which Nav Bar that is in the Catalog that we are dealing with?

[Chris M]

If I right drag the navbar it copies without issue and I can make it vertical. However, copying either of the navbars produces the error and trying to paste into another web document causes a crash with the attached errors.

I got the usual warnings of link and hover assigned to the same button, but either ignoring or accepting the offer to remove the link made no difference.

As a workaround until something more permanent pops up, why not convert the horizontal to vertical and Save As BBVertical?

(i7, 16GB RAM, GeForce GTX 750 Ti, Win 10 x64) For those looking for hardware comparisons.

[Acorn]

If I right drag the navbar it copies without issue and I can make it vertical. However, copying either of the navbars produces the error and trying to paste into another web document causes a crash with the attached errors.
I got the usual warnings of link and hover assigned to the same button, but either ignoring or accepting the offer to remove the link made no difference.
As a workaround until something more permanent pops up, why not convert the horizontal to vertical and Save As BBVertical?
(i7, 16GB RAM, GeForce GTX 750 Ti, Win 10 x64) For those looking for hardware comparisons.

Chris, thank you. I automatically right-clicked dragged and dropped; it is the copy & paste that causes the AVE.

Hardware: (i7-5930K, 32GB RAM, GeForce GTX 980, Win 10 x64).

Acorn

[Rob-Xar]

Thanks Sue, I have logged this with our developers to investigate and fix. Rest assured it's 100% not a hardware related issue, your computer is fine!

Thanks
Rob

[SueB]

Sue, as described, that should simply work.

No idea why it isn't other than the usual right-click the application and pick Run as Admin for one session.

Acorn

Customer Support advised running as Admin too. Guess what? Got a different error! Good advise too, Acorn!

[Rob-Xar]

Hi Sue,

What different error did you get? Don't suppose you remember the name of the support person that asked you to Run as Admin also do you?

Thanks
Rob

[SueB]

Hi Sue,

What different error did you get? Don't suppose you remember the name of the support person that asked you to Run as Admin also do you?

Thanks
Rob

I will attach screen shot I sent them with the error code. And yes, Marie Sevcikova is the support person who signed the email.

[Rob-Xar]

Ah ok cool still an access violation

I'll send Marie a message on when she gets things like Access Violations come through.

Thanks
Rob

[SueB]

Ah ok cool still an access violation

I'll send Marie a message on when she gets things like Access Violations come through.

Thanks
Rob

What does that mean "on when she gets things like Access Violations?"

Her next message, FYI, is for me to uninstall and reinstall Xara!

I don't mind doing that, but what all is your take on this?

[Rob-Xar]

What does that mean "on when she gets things like Access Violations?"

Her next message, FYI, is for me to uninstall and reinstall Xara!

I don't mind doing that, but what all is your take on this?

Meaning on what to do when she gets a document that produces an access violation.

Reinstalling won't make a difference. I've logged the bug with the developers, although I can't say when it will be fixed.

In the meantime I would probably suggest recreating your NavBar to fix the issue.

Thanks
Rob