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  1. #1
    Join Date
    Apr 2019
    Posts
    8

    Default Some fonts screwed up in Google Chrome, but other browsers OK

    Random elements of text all too often display as totally different from that designed in Google Chrome when pages are first uploaded.
    Strangely, the distortion is not apparent in Edge or Firefox and even the Chrome problems are inclined to disappear in the following days.
    This means I cannot trust my websites to show as designed.
    I am running latest versions of Win 10 and Google Chrome on a Surface 4 Pro with Xara Web Designer Premium 15.1.0.53605
    I have not updated to the latest version as I am in two minds whether to swap to another provider.
    Any ideas?
    The latest cock up is at http://www.looelifeboats.co.uk/donate.html which should show as below, with the screwed up image alongside.
    Note that 2 of the 3 captions are incorrect, yet they all have the same font.

    Click image for larger version. 

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    Click image for larger version. 

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  2. #2
    Join Date
    Dec 2018
    Location
    Australia
    Posts
    1,775

    Default Re: Some fonts screwed up in Google Chrome, but other browsers OK

    Does this occur just after you publish the site after editing and whatnot?

    I find Chrome an absolute pain when it comes to holding on to it's cache. Refreshing usually doesn't do the job and I have go into settings and clear it manually.

  3. #3
    Join Date
    Apr 2019
    Posts
    8

    Default Re: Some fonts screwed up in Google Chrome, but other browsers OK

    Thank you Chris M.
    Clearing the cache has fixed this problem, so it appears I am the only one seeing the errors, which is a great relief.

  4. #4

    Default Re: Some fonts screwed up in Google Chrome, but other browsers OK

    I have been having the same issues. I develop websites for many clients and after an update I often hear about how they can’t see the updates and/or the website is all messed up. [a lot like the screenshots above] Which tells me it’s not just my cache but theirs as well, and probably any other person who visits the website.

    I so confused… Is this a Web Designer” issue or GoDaddy or global issue?

    I have also tried refreshing, hard reset, reloading the page, clearing cache in settings and sometimes it works, but most of the time it doesn’t. I have 4 browsers on my computer and they all show the same mixed up results, so I was leaning towards it being a server cache issue, instead of the browser cache issue. I emailed my service provider asking questions, but did not receive a reply back from them.

    Usually it resolves its self after several hours to 24 hours, but this isn’t a solution when clients are questioning you about why their website is a mess. One even yelled at me and I had no answers to give him except to wait it out to let it take care of itself. He didn’t like that answer too much and I didn’t blame him either.

  5. #5
    Join Date
    Apr 2012
    Location
    SW England
    Posts
    17,813

    Default Re: Some fonts screwed up in Google Chrome, but other browsers OK

    Quote Originally Posted by marjorie View Post
    I have been having the same issues. I develop websites for many clients and after an update I often hear about how they can’t see the updates and/or the website is all messed up. [a lot like the screenshots above] Which tells me it’s not just my cache but theirs as well, and probably any other person who visits the website.

    I so confused… Is this a Web Designer” issue or GoDaddy or global issue?

    I have also tried refreshing, hard reset, reloading the page, clearing cache in settings and sometimes it works, but most of the time it doesn’t. I have 4 browsers on my computer and they all show the same mixed up results, so I was leaning towards it being a server cache issue, instead of the browser cache issue. I emailed my service provider asking questions, but did not receive a reply back from them.

    Usually it resolves its self after several hours to 24 hours, but this isn’t a solution when clients are questioning you about why their website is a mess. One even yelled at me and I had no answers to give him except to wait it out to let it take care of itself. He didn’t like that answer too much and I didn’t blame him either.
    Change (non-)service provider. With mine I can purge the server caching immediately.

    Acorn
    Acorn - installed Xara software: Cloud+/Pro+ and most others back through time (to CC's Artworks). Contact for technical remediation/consultancy for your web designs.
    When we provide assistance, your responses are valuable as they benefit the community. TG Nuggets you might like. Report faults: Xara Cloud+/Pro+/Magix Legacy; Xara KB & Chat

  6. #6

    Default Re: Some fonts screwed up in Google Chrome, but other browsers OK

    Where would I find the option to purge my server caching?

 

 

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